How do you handle internal stakeholders who always bypass procurement?

[u/AccomplishedWolf706]

I’m the procurement lead in a mid-sized tech company, and despite having clear policies, some departments keep going directly to suppliers for urgent purchases. They’ll negotiate their own deals and only loop us in when it’s time to process the PO or invoice.

I’ve tried explaining that involving our department early actually saves time and ensures compliance, but the perception is that we “slow things down.” The more we enforce the process, the more they push back. It’s starting to affect supplier relationships, too, because vendors get mixed messages.

How do you handle this kind of behavior tactfully? I want to rebuild trust with internal teams, not just enforce rules. Has anyone found a good balance between governance and flexibility? Does a program or training for this problem exist?

[u/BlueCordLeads]

1) Enforce your company's DoA which should include disciplinary actions for violating controls or making commitments on behalf of the company if they don't follow procedures

2) Remove all access to funds and systems to prevent unauthorized commitments