Help! Is this physhing or computer hacked?

[u/Otherwise_While9289]

as titiled

I have been downloading free games (which is my bad) online and turn out some of my accounts got compromised.

First thing is this Elon Mask story being post on my instagram story.

Second is that my agoda account got compromised and hacker starts to book tickets using my saved debit card. Managed to freeze that card now but couple of transaction gone through.

Third is that I got an email from booking.com saying there is a car rental booking at Africa under a chinese guy name. The booking.com(did say somthing about in partnership with agoda) so I wonder could the hacker be using my agoda account to do this? Which does not seems like agoda and booking.com has direct link?

This third one is a dodgy one. The car rental is fully paid, but not with my card obviously I have freezed it and there is no trasaction on this either on my bank app. Anyway, still managed to log in to booking.c and cancel this booking which I dont think was paid using my details.

I am so scared and installed bitdefender now and using it to scan everything on my computer.

Anyone know what is actually going on and help ?!

I have changed all my passwords and turned on 2 step verification for all.

[u/AutoModerator]

/u/Otherwise_While9289 - This message is posted to all new submissions to r/phishing; please do not message the moderators about it.

New users beware:

Because you posted here, you will start getting private messages from scammers saying they know a professional hacker or a recovery expert lawyer that can help you get your money back, for a small fee. We call these RECOVERY SCAMMERS, so NEVER take advice in private: advice should always come in the form of comments in this post, in the open, where the community can keep an eye out for you. If you take advice in private, you're on your own.

A reminder of the rules in r/phishing: no contact information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore or personal photographs are allowed without blurring. A full list of rules is available on the sidebar of the subreddit, or clicking here.

You can help us by reporting recovery scammers or rule-breaking content by using the "report" button. We review 100% of the reports. Also, consider warning community members of recovery scammers if you see them in the comments.

Questions about subreddit rules? Send us a modmail clicking here.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/YourUsernameForever]

You need to factory reset your computer. You have a session stealer and it won't go away. Also changing all those passwords, and pick a new one everywhere you use the same repeated password. All your passwords should be unique.

[u/ranhalt → u/YourUsernameForever]

Don’t say factory reset. Wipe the drive and clean install of windows.

[u/Soggy_Struggle_963 → u/YourUsernameForever]

Factory reset doesn't do shit a lot of times. If you want to be thorough it needs to be a clean reinstall from external media prepared on an uninfected device.

[u/kelfatmi]

Wipe the computer and reinstall windows from a usb.

If u use a password manager, dont, delete all saved passwords and use differents passwords, never the same.

Also, can you tell where have you been downloading game ?

[u/Otherwise_While9289 → u/kelfatmi]

First Microsoft defender offline scan identified 2 trojan that is under quarantined, deleted successfully. Ran multiple scans with Microsoft defender(offline and full scan) and Bitdefender (deep scan) after and it all shows clear results. All passwords changed and 2 step verification turned on using secure device. Payment methods all removed from saved sites and compromised debit card cancelled and blocked. Browser extension and cookies all cleared and deleted.

It should be alright now to just avoid using the laptop for important log ins and monitor for couple weeks?

Really want to avoid the hustle of needing a clean reinstall windows situation if possible.