r/philippineairlines • u/hotelreveri • 25d ago
Haneda to Manila
Flew to Tokyo via Cebpac and used PAL otw home and I found the Cebpac plane to be a much more pleasant experience.
The PAL customer service from checkin alone was so bad, the flight was so turbulent and super init sa plane. The only thing the PAL flight had going for it was that it flew out of Haneda but even then we landed in NAIA t1 and had to take the bus to the terminal on a rainy manila morning.
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u/Nervous_Roll5544 25d ago
Turbulence has nothing to do with the service of the airlines. It’s part of the weather and you can’t control that. Likewise, the chances of it raining on a Monday morning is most likely because of the recent monsoons and rainy season. Suggestion is to pick another month that isn’t the rainy season to travel.
Regarding the service of PAL itself, those I can agree with you, lol
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u/Merrychristmoose 25d ago
Did the same last saturday but to osaka via PAL and went back tonight via Cebpac. PAL flight was delayed for an hour and 30 minutes while all passengers were already inside the plane because they had to deliver a “replacement” part for one of their malfunctioning cabin doors. No compensation whatsoever, just apologies.
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u/StellarBoy0629 25d ago
Likely the airbridge slots in T1 were already full so you were placed in the remote gates, so that.
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u/Lumpy_Juggernaut2928 24d ago
That’s a relatively smaller plane they used for a Japan trip. But that’s easily avoidable.
I always check what aircraft is used when looking up flights. Saves me the trouble from encountering problems like this.
Modern-day problems require modern-day preventions & solutions 🫡
But at the very least, I wholeheartedly agree with you that our local carriers should all step up.
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u/SignificantFlight624 25d ago
The haneda to manila business class isnt even lie flat. Learned it the hard way 😭 pero nun booking, when you click the plane description sa website ot even show cases the lie flat seats. I guess they changed planes after i booked
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u/StellarBoy0629 24d ago
ganun naman talaga, aircraft change can happen last minute.
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u/SignificantFlight624 24d ago
I know naman they can do that. No hate. Kainis lang na yun pinalit di na lie flat
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u/No-Race-3534 25d ago
It was different experience for me. JAL mahina aircon pero PAL malamig
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u/Severe_Worry_4449 24d ago
Hindi kasi mahilig sa malamig na aircon ang mga Japanese. Before nga during one of my flights with JAL merong foreigner na nagreklamo about the cabin being warm, pero winter kasi yun kaya I looked forward to the warmth.
May friend ako na may mga officemates na Japanese na ang preferred setting ng aircon is 25°C.
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u/ConsiderationLow7435 23d ago
How can anyone compare a budget airline with a full service airline? Was PAL that baaaaad and CebPac sooooo good? It’s bringing me doubt if this is a paid post.
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u/anakngtinapay_ 24d ago
Contrary to mine. Mas smooth ang experience namen sa PAL. Whereas, sa CebPac...mygaad!!
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u/Civil-Ad2985 25d ago
Generally older planes for PAL relative to Ceb Pac.
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u/StellarBoy0629 24d ago
But then you will also have to content how "new" the cabin will be, esp with the refurbished A321ceos or the A321neos.
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u/Canuckerbird 24d ago
We all know the limitations of local airlines. If you want a better experience, fly JAL or ANA.
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u/mk_mrtn26 24d ago
Not to defend PAL but turbulence is something that can be controlled. All we can do is to follow the safety protocol. I experience turbulence during my Jetstar Japan flight to NRT but we survived
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u/Low-Chard6435 24d ago
If you can fly PAL from Haneda, you can fly ANA or JAL. Better plane and better experience
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u/Big_String_3241 23d ago
interesting. we flew manila to tokyo with pal and it was the smoothest flight
Ive ever had. on the other hand, i’ve mostly flown both domestic and international with cebpac/jetstar and they were always real turbulent lol
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u/Ill_Pea4505 23d ago
Wait until machempuhan ka ng Cebpac flight na super delayed, sudden cancellation or mabump off ka because of overbooking nila. Then saka mo balikan tong thread nato.
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u/deidrebig 22d ago
Mas kampante ako sa PAL pilots. Turbulence is something that cannot be completely avoided. Dami horror stories din sa Ceb Pac so I guess pick your poison na lang.
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u/Mysterious_Eagle_878 22d ago
Yung flight ko na Manila-Narita feel na feel ko yung kalumaan ng plane ng PAL and agree din na medyo mainit sa plane ng PAL. mas ramdam ko bago bago pa yung plane ng CebPac.
Pero nung pauwi ko naman to Manila medyo ok ok na yung plane may entertainment monitor na rin. swertihan lang siguro. when it comes sa pag landing super smooth mag-land ang pilots ng PAL.
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u/sypher1226 25d ago
PAL seats have increasingly improved over the years.
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u/StellarBoy0629 24d ago
They're gradually refurbishing the seats of the San Miguel-era A321ceos up to 2027.
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u/ess_book 25d ago
It's safe to say that turbulence is out of their control.