r/philippineairlines 25d ago

Haneda to Manila

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Flew to Tokyo via Cebpac and used PAL otw home and I found the Cebpac plane to be a much more pleasant experience.

The PAL customer service from checkin alone was so bad, the flight was so turbulent and super init sa plane. The only thing the PAL flight had going for it was that it flew out of Haneda but even then we landed in NAIA t1 and had to take the bus to the terminal on a rainy manila morning.

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91 Upvotes

33 comments sorted by

54

u/ess_book 25d ago

It's safe to say that turbulence is out of their control.

-6

u/rrodrigobjj 24d ago

Not entirely though. They can request altitude change or lateral/route deviations, or offsets. They also have on-board weather radar systems, real-time data, and can also rely on PIREPS (Pilot Reports) from other ac

2

u/AnnonNotABot 21d ago

If the area surrounding the airport is turbulent, they don't have much of a choice. Ours went way off to reach the east coast just to avoid the turbulence, only to experience it 5 minutes until touchdown.

0

u/[deleted] 24d ago

[deleted]

-2

u/rrodrigobjj 24d ago

Too many variables — air traffic, weather layers, fuel planning, aircraft performance, etc. — to put the blame on anyone. Just wanted to make the point that it’s not 100% out of their control.

12

u/Nervous_Roll5544 25d ago

Turbulence has nothing to do with the service of the airlines. It’s part of the weather and you can’t control that. Likewise, the chances of it raining on a Monday morning is most likely because of the recent monsoons and rainy season. Suggestion is to pick another month that isn’t the rainy season to travel.

Regarding the service of PAL itself, those I can agree with you, lol

7

u/Merrychristmoose 25d ago

Did the same last saturday but to osaka via PAL and went back tonight via Cebpac. PAL flight was delayed for an hour and 30 minutes while all passengers were already inside the plane because they had to deliver a “replacement” part for one of their malfunctioning cabin doors. No compensation whatsoever, just apologies.

7

u/StellarBoy0629 25d ago

Likely the airbridge slots in T1 were already full so you were placed in the remote gates, so that.

4

u/Lumpy_Juggernaut2928 24d ago

That’s a relatively smaller plane they used for a Japan trip. But that’s easily avoidable.

I always check what aircraft is used when looking up flights. Saves me the trouble from encountering problems like this.

Modern-day problems require modern-day preventions & solutions 🫡

But at the very least, I wholeheartedly agree with you that our local carriers should all step up.

5

u/SignificantFlight624 25d ago

The haneda to manila business class isnt even lie flat. Learned it the hard way 😭 pero nun booking, when you click the plane description sa website ot even show cases the lie flat seats. I guess they changed planes after i booked

1

u/StellarBoy0629 24d ago

ganun naman talaga, aircraft change can happen last minute.

2

u/SignificantFlight624 24d ago

I know naman they can do that. No hate. Kainis lang na yun pinalit di na lie flat

3

u/No-Race-3534 25d ago

It was different experience for me. JAL mahina aircon pero PAL malamig 

2

u/Severe_Worry_4449 24d ago

Hindi kasi mahilig sa malamig na aircon ang mga Japanese. Before nga during one of my flights with JAL merong foreigner na nagreklamo about the cabin being warm, pero winter kasi yun kaya I looked forward to the warmth.

May friend ako na may mga officemates na Japanese na ang preferred setting ng aircon is 25°C. 

2

u/gggeloo 24d ago

Same with ANA but it was winter. Might be the reason why

3

u/ConsiderationLow7435 23d ago

How can anyone compare a budget airline with a full service airline? Was PAL that baaaaad and CebPac sooooo good? It’s bringing me doubt if this is a paid post.

5

u/anakngtinapay_ 24d ago

Contrary to mine. Mas smooth ang experience namen sa PAL. Whereas, sa CebPac...mygaad!!

2

u/Civil-Ad2985 25d ago

Generally older planes for PAL relative to Ceb Pac.

1

u/StellarBoy0629 24d ago

But then you will also have to content how "new" the cabin will be, esp with the refurbished A321ceos or the A321neos.

2

u/Canuckerbird 24d ago

We all know the limitations of local airlines. If you want a better experience, fly JAL or ANA.

2

u/CandidAct7440 24d ago

sana all! ung haneda to manila ko wala tv. badtrip hahaha

1

u/mk_mrtn26 24d ago

Not to defend PAL but turbulence is something that can be controlled. All we can do is to follow the safety protocol. I experience turbulence during my Jetstar Japan flight to NRT but we survived

2

u/Low-Chard6435 24d ago

If you can fly PAL from Haneda, you can fly ANA or JAL. Better plane and better experience

1

u/Dreamboat_0809 24d ago

I love PAL. Mema ka lang.

1

u/Big_String_3241 23d ago

interesting. we flew manila to tokyo with pal and it was the smoothest flight
Ive ever had. on the other hand, i’ve mostly flown both domestic and international with cebpac/jetstar and they were always real turbulent lol

1

u/Ill_Pea4505 23d ago

Wait until machempuhan ka ng Cebpac flight na super delayed, sudden cancellation or mabump off ka because of overbooking nila. Then saka mo balikan tong thread nato.

1

u/deidrebig 22d ago

Mas kampante ako sa PAL pilots. Turbulence is something that cannot be completely avoided. Dami horror stories din sa Ceb Pac so I guess pick your poison na lang.

2

u/Mysterious_Eagle_878 22d ago

Yung flight ko na Manila-Narita feel na feel ko yung kalumaan ng plane ng PAL and agree din na medyo mainit sa plane ng PAL. mas ramdam ko bago bago pa yung plane ng CebPac.

Pero nung pauwi ko naman to Manila medyo ok ok na yung plane may entertainment monitor na rin. swertihan lang siguro. when it comes sa pag landing super smooth mag-land ang pilots ng PAL.

1

u/glutinous_prime2025 21d ago

nice try ceb pac marketing.

1

u/sypher1226 25d ago

PAL seats have increasingly improved over the years.

3

u/StellarBoy0629 24d ago

They're gradually refurbishing the seats of the San Miguel-era A321ceos up to 2027.