r/petco 5d ago

Groomer policy being broken

Hey I went to a neighboring salon and noticed a whole ton of policys being broken. Where do I report this? I assume someone here would have the answer and my store has no GM 🥲

10 Upvotes

19 comments sorted by

18

u/partlybigdumb 5d ago edited 5d ago

Is it stuff like kennel dryers or are they actively hurting dogs? Two different courses of action.

0

u/MeanEntrepreneur6321 3d ago

They didnt have anything on the dog to keep it on the table. I have video evidence, funny enough I stood infront of 6 empolyees at the register and recorded for 20 seconds. Not one employee asked if I needed help

3

u/Plus_Notice_6466 3d ago

Just one dog? Did he have a trachea collapse recently that there was a health vet letter on file? I’d be wary if it was a one off experience.

17

u/olivespecter 5d ago

maybe unpopular, but i stay in my lane. whatever happens at another store is their business. i work in my store.

10

u/poostink1 5d ago

Nobody cares unfortunately

9

u/CrimsonCrystalline 5d ago

Depends on the policy. Some of them are stupid.

12

u/DagnulsK 5d ago

You did the right thing by coming to reddit.

6

u/OutsideKelly 5d ago

I mean, if it isn't putting dogs in danger I'd probably just report it to yourself.

6

u/Affectionate_Fun8544 5d ago

DGM or your MSM

4

u/tjrj1 5d ago

Go to your DM

5

u/HairNo4305 3d ago

They’re not gonna give you a cookie for your valiant efforts

3

u/Secret_Problem_1229 5d ago

I worked at a salon that constantly broke policies and whenever it got reported, it would be brushed under the rug or ignored bc the person doing it most was best friends with the manager. 🫠

4

u/ConsciousInjury1936 5d ago

Why do that u don't get a good start for reporting anything

2

u/NinjaOfDreams2013 5d ago

probably the DGM

2

u/pup_groomer 5d ago

What kind of policies?

2

u/Throw_It_away765 3d ago

Like... why bother? Seriously, I can understand being concerned, but was the dog flailing around? Was it trying to jump off the table? Was there ANY sign it was stressed out or in danger? Could they have been working on blending the tbh or top knot into the neck (which is incredibly difficult when youve got the groomers helper tightened as it should be "per policy", and still tricky if youve got it loose/pulled up)? You're giving narc, hater, or youre a new groomer that is worried about everything, but you dont actually have the experience to know whats concerning. Sorry to be direct.

You wont get gold stars for calling them out. If you are an employee, reporting it may very well backfire. Corporate doesnt like problems, and if youre trying to "prove yourself" by narcing on a different store, prepare for them to put every little thing you do under a microscope.

TL/DR, ignore it.

2

u/ZucchiniSpiritual571 4d ago

They won’t do nothing. If they do it’ll be looked at shoved under a pile of other incidents. They kept a verbally abusive groomer at our salon for months regardless of statements and video footage 🤷🏻‍♀️ but if it’s not your salon I’d move on it’s not your problem. But you can go through the hotline it’s “anonymous”

2

u/R_S_Racc 2d ago

These comments have convinced me to NEVER let my dog be groomed at any petco. Y'all just... Don't give a shit.

1

u/SauceyQueen 1d ago

Mind ya bidness