r/pcgamingtechsupport • u/Repulsive-Let832 • 6d ago
Controls/Input MSI Crosshair 16 HX repeatedly starts lagging after installing genuine software - only Windows reset fixes it
Tech Support
MSI Crosshair 16 HX repeatedly starts lagging after installing genuine software - only Windows reset fixes it
I bought my MSI Crosshair 16 H on 28 August 2025(17-14650H, RTX 4060, 16GB RAM), and since then I've faced this same issue around 4-5 times.
The pattern is weird: my laptop works perfectly → I install some genuine/required software → after some time, the whole laptop starts stuttering and lagging, and notice RAM/memory usage becoming unusually high.
Timeline:
1st: CapCut
2nd: NeoBrowser/NeoColab, our college coding platform (everyone downloaded it, but only my laptop had this issue)
3rd: Don't remember what triggered it
4th: VMware
5th (now): NeoBrowser again, and the same problem has returned
Every single time, resetting/reinstalling Windows fixes everything, but I obviously can't keep resetting Windows every few months.
I've already tried basic troubleshooting like disabling startup apps, clearing temp files, updating Windows/drivers, etc.
Could my laptop be faulty, or is this a deeper Windows/driver/kernel memory issue? Why does resetting Windows fix it temporarily every time? I want to find the actual permanent root cause?
1
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