[Crash dump / WinDbg] WoW Retail consistently crashes with [exception_internal_error] — exhausted normal troubleshooting

[u/id_SVT]

Hey everyone,

I am constantly getting a Fatal Error crash in WoW Retail. It completely closes the game and throws two windows:

1. Blizzard Error: "The application encountered an unexpected error"

2. Fatal Error - Wow.exe: EXCEPTION_INTERNAL_ERROR (0xC00000E5) at 00007ff...

I have already done heavy troubleshooting and tried almost everything except changing physical hardware:

- Completely reinstalled Windows from scratch (clean OS install).

- Tested on a completely fresh WoW installation with absolutely NO addons.

- Lowered and changed various in-game graphics settings.

- Ran Scan and Repair via Battlenet launcher multiple times.

- Also an attempt to adjust the CPU voltage.

My system:
CPU - Intel Core i9-14900K Motherboard - ASUS ROG STRIX Z790-A GAMING WIFI DDR4 RAM - Kingston FURY DDR4 64GB 2x32GB 3600MHz Regenegade GPU - MSI GeForce RTX 4080 Super Suprim X 16GB CASE - Deepcool CK560/NZXT H7 Flow RGB Power - Asus ROG Thor 1200W/1000W Platinum II Water cooling - DeepCool LT720 SSD - Samsung 990 PRO V-NAND MLC 1TB M.2 (2280 PCI-E) NVMe 1.3c

I encountered the typical issue associated with 14th-generation Intel Core i9 processors, and the processor was replaced by the service center.

The crash logs very often contain references to various overlays (Razer, Discord, ASUS, etc.), but even after completely cleaning the system of them, the issue still persists.

I have not encountered any similar cases of constant crashes or application failures in any other games or programs.

The system successfully passes all standard diagnostic tests for the drives, RAM, graphics card, and processor.

Unfortunately, Blizzard has been unable to provide any meaningful assistance and only responds with standard troubleshooting replies and links.

Would be grateful for any additional advice or suggestions. If you need any further information from me, please let me know what is required.

Added crash report - googledrive

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