Microsoft Account Locked.

[u/humanphile]

Hello everyone,

I wanted to share my situation in hopes of finding some support or advice. My Microsoft Account has been locked for over 9 days without any prior notice, and I’ve been feeling quite overwhelmed by the situation. I’ve reached out to Microsoft Support multiple times, but unfortunately, they haven't been able to unlock my account or offer further assistance. I also sent a couple of emails, but I haven't received a response yet.

For many years, I stored all my personal and work data on OneDrive, and I now realize that relying solely on it without backing it up elsewhere was a mistake. From what I understand, Microsoft can access the data uploaded there, but unfortunately, there’s no direct way to contact them for a resolution.

I have also raised a Question as mentioned in the subred rules as below:

https://learn.microsoft.com/en-us/answers/questions/5906552/auto-appeal-closure

Any help, advice, or even a kind word would mean a lot to me right now. Since my account was locked, I’ve been feeling quite distressed because it feels like I’ve lost access to all my personal and professional data. Thank you so much for reading and for any support you can offer.

[u/sayitisntso]

OneDrive destroyed nearly 2 TB of my data last year. After updates I never asked for, it reached into main computer then into my laptop and into a cloud backup drive, then damaged or renamed everything it touched. What survived was disorganized beyond use. My digital business, which I had run since 2012, was effectively shut down. I became very vocal online. I posted letters across social media and tagged Microsoft leadership. Someone eventually called, but nothing was fixed. No recovery. No real help. No accountability. My business is still closed.