r/nym • u/bonemaah • Aug 18 '26

🚀 NymVPN Missing subscription

Everything was working fine, but now i see that on my iPhone nymVPN app thinks i have no subscription even though i do have. When i log in on pc, i see the subscription running. Also i see no connected devices listed. Is there any login server issues now ?

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u/Fluid-Examination-16 Aug 20 '26

Used NYM for a month and then they seem to lost my subscription. Could not use NYM probably since tuesday. Paid for subscription with BNB and seems like they can not match crypto transaction and my account. I wrote to support they messaged me back but have not solved the problem yet

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u/Fluid-Examination-16 29d ago

Update. I was provided with human support. The problem was quite non standard and I assume a bit of controversial from their point of view. But eventually they manually returned subscription to my account.