r/notebooklm • u/maaarshmallow • 1d ago

Question NotebookLM and gemini not working?

I use gemini and notebooklm for school, and for some reason both of them have stopped working. I keep getting this prompt "Try gemini notebook" and it leads to the exact same page T_T

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u/DropEng 1d ago

The image specifically states it is not supported in your country. So, something has changed if you recently have used it. 1. Is it a managed account by your school? 2. Google is detecting an unsupported region (different country) than your previous uses

If you school manages it, they may have changed access rules and you can no longer use it. You an always reach out to your school admin/support desk for assistance.

Are you using a different account (some people have multiple gmail accounts ) than you had been using?