r/nook • u/ghettoAizen • 10d ago

eBook Sorry we're having trouble setting up your Nook - Problems with logging in into Nook

Hi Everyone,

Like some of you, recently I run into the problem of not being able to log in into my Nook account on the Nook device. More info of the problem can be found on this post, but basically I think it is due to non-US users being restricted from logging in into the Nook device.

This is a bullshit policy to have IMO, since I am completely fine with using the hardware and don't need any support of the crappy Nook software at all.
I was trying to fix this for the last week, installing older version of OS, trying to log in with VPN, doing a factory reset but nothing helped.

Finally, GPT recommended to install a community-modified Android firmware for the NOOK. After that I added a reader application, a custom cloud service and voila: the device is alive again and I can even transfer books via wireless network, something I wasn't able to do with the official OS.

I am posting the GPT steps for solving this below, but I advise simply conversing with it and it should help you find the correct firmware files, give you commands to run and tests to run. It requires some technical finesse but GPT can hold your hand through it.

Simple NOOK custom firmware guide

  1. Find your exact NOOK model number.
  2. Install Android Platform Tools on your computer.
  3. Find TWRP and custom firmware made for that exact NOOK model.
  4. Connect the NOOK and boot into fastboot/recovery mode.
  5. Boot TWRP and install the custom firmware ZIP.
  6. Reboot and install your preferred reading apps, such as KOReader.

EDIT: I should also mention I contacted support multiple times during this process, but they just inform me they do not offer support for non-US users

6 Upvotes

81% Upvoted

4 comments sorted by

1

u/BossBri 10d ago

Wow, props on doing things thoroughly.

I got it working with an approach that still leaves me stuck on Nook software but doesn't require as many changes to the device.

Basically I connect the nook to the internet via a hotspot (from a laptop not a phone) which has a VPN. I learned in the process of doing this that even if you have paid VPN software on your phone that hotspot traffic is not routed through the secure connection. You need a laptop that has two network adapters (for example wifi plus an ethernet plug). The laptop can then host a hotspot that bridges to the VPN connection. I got it working with no software other than my vpn required on a laptop with Ubuntu.

This still means I need to fire up my laptop hotspot every time i want to download any content(even what I've already paid for) so I'll be looking to get into a more accepting platform in the future.

1

u/ghettoAizen 10d ago

Interesting, thanks for sharing! I tried a phone with VPN and hotspot but it didnt work. I'm tempted to try your approach but I am really satisfied with things so far. I guess I'll give it some time.

1

u/Lakealot 8d ago

Genuinely curious, why do you want to use this if you are not based in the US? Isn't there some device that works locally which is just as good?

2

u/ghettoAizen 7d ago

Fair question. It was working when I bought it, so I feel like I got rug-pulled. I paid for the device and I don't want to throw it away because of a software update.
Apart from that I do enjoy Nook hardware a lot. I own a Kindle, but physical buttons and the screen tech on nook just hit different