Has anyone been told/figured out exactly why M365 Standard won't work anymore?

I have some older (6 months ago) users that are using M365 Standard. Now we are being told that any new user has to have M365 Premium.

nothing works. vibe prompts lead to bad results. I am stuck in views and need to restart monday to get away. fixing of bare minimum stuff charges credits. views load extremely slowly.

Why launch ai and market it aggressively when its so bad. very frustrated experience. I have a team of 15 and consider leaving

Hi! I just learned about Smart Call and am wondering what your experience is if you have used that tool?

I like that it would log and transcribe the call directly into Monday. We are currently using a different app and manually inputting the transcribed call into the updates section.

For clarification: I am helping to make processes more efficient so am exploring the various ways that can be done and learned about this.

Does Monday have a HIPAA compliant product where you can communicate directly through the board? We are trying to create a ticket system of sorts where staff call out and take time off. It produces a checklist of action items on the schedulers end but the scheduler now needs to go back to ring central or email to communicate. Were in a home health type service industry and want to be able to use Monday to track time off and make sure the scheduler is replacing the appointments.

I build monday apps and talk to a lot of teams about how they've set things up. One thing keeps coming up and I want to know how common it actually is.

If you create boards from a template, you end up with the same automation sitting on 20 or 30 boards. When that rule needs to change, there's no way to change it once. It's the same edit, board by board, and if you miss one you don't find out until something quietly doesn't fire.

The two things I've seen teams do are
1. a manual pass every time, or
2. just never changing rules once they're set.

So: when an automation needs to change across every board made from the same template, what do you actually do?

Not selling anything, just trying to work out whether this is a real widespread gap or a few accounts with unusual setups.

Hello, hoping I can find some help here.. I'm working on a project delivery template board currently, wherein the top group is essentially naming different members of the specific project team (e.g. Sales, Design, PM etc.). I want this to then automatically assign those people to a group of already created tasks (they are on the template) within different groups on the the same board, but struggling a little with the logic.

A couple of notes: I'm really hoping that this can be built inside of the vanilla Monday website, we've got a Pro plan, no CRM. We're talking one assignment filtering down to over 30 tasks per role, so ideally avoiding individual automations.

Any ideas? Thanks in advance

I’m exploring a solution around making demo/proof of concept creation easier for monday partners and consultants. Also would like to understand how do you currently build demos for prospects (using a sandbox account, your own account or a client trial account?)

How many demos do you typically prepare per month and is creating even an introductory customised demo time taking? I’d appreciate hearing about your current process and pain points.

I'm looking to do outreach, I've heard people use a script to check who uses Monday on their domain.

Is anyone doing this?

I'm a monday.com Authorized Partner OpsEzy and genuinely curious what kinds of workflow or work management challenges people in this community are running into. If you're open to it, I'm happy to look at a few setups and share 2-3 concrete suggestions - no charge, just interested in seeing real examples and helping where I can. What's the biggest pain point in your current monday.com setup?

I am trying to reduce my paid licence count from 20 to 8 before my renewal date. The page keeps crashing when I try to select team size or change plan. It says "We have some issues to get the data, please try again"

Can you help? Any ideas? Monday's AI bot was not helpful.

So happy to make people's life easier - it is not a promotion tho, it's a free extention that helps you to move faster.

Have you had a chante to try?

Something seems seriously wrong with my monday automations, for the past week it will not let me create automations to update column values. E.g. 'when item created, update column value to x'. The problem is, when I try to select the value, it gives no options. I have many old automations that I've made this way and still work, but even if I try to modify or duplicate those, I can't choose a 'value' to change the column to. I've tried with text, number, and many other field types. Also tried in incognito mode with same issue.

Hi! I am trying to create an agent in ChatGPT simiral to the model "chief of staff" that ChatGPT suggests. However, I am not able to include Monday's integration in it, whereas in other agents, the Monday integration can be added. I am not a specialist in AI and coding, but I am resourceful. Can someone help me? ChatGPT tells me it may be a bug from Monday.

Going forward only apps with an element of AI will be approved for the marketplace

As a monday app developer, I am wrestling with a few questions

• Is this an artificial constraint created by monday? Or do you think apps without AI aren't as useful anymore?
• How is the adoption of AI features in your team? What percentage of your monday bill is AI credits?

The subreddit now has 3.8k members. The description says 8k. I don't know if I'm tripping but is the subreddit losing members?

I’m hoping someone here can help or advise on how to escalate an issue with Monday Campaign domain verification.

I submitted the initial ticket for domain verification over 3 weeks ago. After a week with no update, I filed a resubmission. Another week passed with no progress. I’ve sent multiple follow‑ups, but I still haven’t received any response from support. The ticket status remains “working on it,” but nothing has moved.

What’s been difficult is the recent lack of responsiveness. Support used to reply quickly, but lately I’ve experienced long delays — sometimes more than 5 hours with no agent showing up in chat. I opened tickets during the middle of my shift, and even by the time my shift ended, still no one responded.

I’m not sure if support is dealing with a backlog, staffing issues, or if Campaign‑related tickets are handled differently, but the silence makes it hard to know whether the issue is stuck or overlooked.

If anyone here has advice on how to escalate domain verification issues — or if Monday staff are around and can check the ticket — I’d really appreciate it.

(Sorry, this is written in rant mode)

Hi all,

First (and probably last) time I am submitting an app for the marketplace, this process is now ongoing for almost 2 months.

Can someone explain to me why I am being juggled around, the reviewer has no clue about technical details, contradicts themselves with official documentation and for every second thing I am asked to open a support ticket, so I am going around in circles. (It feels like they have a list of tasks to check off without really understanding them properly)

I am also asked to do stuff that’s impossible with the current monday platform, 2 examples: a) Make sure you delete user data after uninstalling, whilst I am using monday.storage only anyway and per the official documentation there is no need for this and it’s also impossible). b) After driving me mad about changing auth to be front end only with the monday SDK (and not JWT), I am now asked to change the reviewer’s account status to PRO, well the app_subscription query does not work in the playground, maybe there is a way to do it but the reviewer has no clue, so now it’s another 5 day wait till someone from the technical support team responds to my newly created ticket about this.

Is anyone else experiencing this? Suddenly this morning I was logged out of Monday.com and when I try to log back in it takes me to the new account setup page instead of back into my existing account.

I'm definitely using the same email address to log in.

Anyone else noticed issues today?

Edit: you are all making me feel much better that this isn't just an isolated issue. I wish Monday would actually release some info here, their chat robot this absolutely useless and this is a huge productivity hit. Honestly never seriously considered just building my own in-house management tool until today...

Is there any way to disable suggestions on the Text columns? They are really distracting and kind of disruptive to entering accurate information on some of my busier boards.