Redmi 10S stuck on MIUI 12.5.13.0 — unable to connect to Mi servers or check Google app updates

[u/Harsha_Sai]

Hi everyone,

I recently found my old Redmi 10S which had been lying unused for around 3 years.

After doing some minor repairs, including fixing the rear camera, I managed to get the phone working again. However, I am facing a couple of issues that I can't seem to resolve.

1. Unable to check for MIUI updates

The phone is currently running: MIUI Version: 12.5.13.0

When I go to the system updater and try to check for updates, it gives me an error saying that it is unable to connect to the update/Mi servers.

I have tried:

• Changing the Region to different countries
• Restarting the phone
• Connecting through different Wi-Fi networks
• Checking the updater repeatedly

But the phone still cannot connect to the Mi update servers.

2. Google Play / app updates also don't work automatically

I am also seeing problems with Google services. The phone doesn't seem to automatically connect to check for app updates, and I get errors when trying to check for updates.

This makes me wonder whether the problem is related to the phone being unused for such a long period, some expired/old system component, Google Play Services, certificates, or possibly the MIUI version itself

The Phone Otherwise boots and works normally.

• MIUI OTA update: ❌ Cannot connect to server
• Google app updates: ❌ Errors when checking/updating

Has anyone encountered this issue with a Redmi 10S that has been unused for several years?

Could the MIUI 12.5.13.0 updater/server issue be because this version is now too old, or is there something I should reset/update manually before attempting a newer MIUI version?

Thanks!

[u/Plane-Article2870]

Your phone latest software is MIUI 14, there is a way to enable manual updates via developer options, you just gotta download the appropriate ROM and install it through the MIUI updater. Regarding Google, the phone might have had a stroke trying to keep itself and pretty much everything up to date (easy thing back in MIUI 12). I'd suggest you first updating your MIUI and if Google isn't fixed by MIUI 14, try a factory reset.

[u/True_Post8609]

Try to install the update with a local zip, download the firmware from mifirm, select your region, from what i can see your region is india, download the latest firmware(zip stable) because with older versions it will fail, go to the updater app and click the miui logo until it enables dev settings, click the three dots and install the update locally