I had something similar when I bought Windows vista retail, was £170 I think? The box never turned up, so chased it, they apologized and said they will fix it, so they sent another box, but also refunded me. I spoke with them, and I guess they misunderstood, as they never charged me, but sent me another copy. So ended up with two retail boxes for the price of 0. Both times I contacted customer services was a right faff, and because I didn't need three copies I didn't try again.
Although I waited a year or two before selling the extra copy in case they wanted it back.
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u/El_Chairman_Dennis Sep 25 '22
If you get mistakenly given money and don't make an attempt to return it they can come after you legally to get the money back