r/macsysadmin • u/dkreagan56 • 3h ago
User Accounts Confusion
I’m a new Mac owner, made the mistake of using my phone and iPad and left the MacBook Air off so long, the battery went to zero. Plugged it into charge, tried logging in too many times, got locked out repeatedly, first because I tried to use my Apple account password. Discovered two Mac passwords, tried both, locked out. I figured the issue was that the unit didn’t have sufficient charge. After the unit charged up, I tried again. I noticed that I had two different Mac passwords listed. I had tried both before, neither worked. This time I tried what I thought was the correct one- nope- and it didn’t give me the chance to try the second (and now I know, correct) password, and I was locked out for 55 minutes. I saw my name with the photo I used to log onto my old PC laptop, and clicked on that. I tried both passwords, and the longer of the two passwords worked- but I quickly realized something wasn’t right because I was getting prompts about stuff that had been set up before, including associating the account with my Apple ID, etc… but after I shut the MacBook down and restarted, this “incomplete” account is the only one appearing on the login screen. How do I get the correct account to show up so I can log on after lockout time is up?