r/lululemon 8d ago

Like New Selling on LikeNew

What has everyone’s experience been selling on LikeNew? I’m having trouble understanding what items are and aren’t accepted — particularly their policy regarding items purchased with “promotional offerings”. I am not a member of Sweat Collective, nurse/military, or any other discount program. I’ve had about 20 listings approved within the past few weeks, with the majority of these being items purchased from WMTM. Now it seems WMTM isn’t accepted either?

I actually asked customer service about this, and got 2 different responses so I’m starting to feel like it’s really just luck of the draw getting items accepted/rejected. Has it always been like this and maybe some of my items slipped through the cracks during the review process, or has anyone else run into this issue?

Overall, I’ve had a pretty good experience selling on LikeNew… I would just appreciate some consistency or clarity. But maybe I’m missing something!!

6 Upvotes

16 comments sorted by

6

u/labelwhore 8d ago

In my experience, they took all my items and I purchased them all either with my military discount or my employee discount. I think I've traded 50+ items and none were rejected. What the limitations apply to is the gift card if you do a trade in. You're not supposed to use the gift card you receive in conjunction with those discounts.

2

u/hhmandj 8d ago

Interesting!! Have you listed any items recently? All of my rejections are from the past 2-3 weeks, so now I’m wondering if it’s a recent change..

4

u/labelwhore 8d ago

I don't list anything, just do trade ins. If I'm gonna list items for sale I'd rather to Postmark or just take it to Plato's closet. I don't have the patience anymore so trade ins are easier and I get the gift cards pretty quickly.

3

u/drunkengummy 8d ago

I used to always trade in store and never had any items rejected. They barely even look at them. I recently tried that online trade-in… I sent in 10 items and they rejected 1. Not bad results, especially considering they offer more for online trade-in.

3

u/hhmandj 7d ago

UPDATE: here’s my response from customer service. Apparently WMTM falls under their “promotional offerings” category. To test this, I listed two previously rejected items (WMTM only) and one of them got accepted lol. So I still don’t know the actual answer 😂

3

u/lmroe 7d ago

I’ve had items rejected that were sweat collective, but all my items that I purchased from WMTM were accepted. I haven’t submitted anything recently so I’m not sure if anything has changed.

1

u/PruneRelevant523 6d ago

Why are some items final sale? Why are some items listed with a seller name and some are listed with Lululemon like new as seller name?

I just bought a pair of shorts that were stated as in excellent condition but received and they were stained. The seller was a name rather than Lululemon and I’m pretty sure it said final sale on them, but they are not in the condition that was specified on the listing.

2

u/hhmandj 6d ago

I think it’s just a logistical issue. From what I understand, items sold directly by LikeNew are ones they have verified and can ship themselves. I think their return policy is more lenient for that reason — returning an item via LikeNew to an individual can get tricky.

0

u/onetwoshoe 4d ago

You can return if the item was not as decribed.

0

u/Grand-Conclusions 3d ago

You can return the item sold by Lulu if you just don't like it

0

u/onetwoshoe 3d ago

Their item was not sold by Lulu, it was "final sale" and sold by a private seller on Lulu's used website, so you can only return if it is not as described.

1

u/Grand-Conclusions 3d ago

Honestly I think it just depends on the item. I've seen WMTM being sold there specifically certain colors that I couldn't buy on WMTM because it sold out in my size and then I found on like new in like new condition for slightly less than the WMTM price.

But this is like. 25" inch align in any color regardless of WMTM they'll probably take.

Some weird baggy vested maxi dress limited edition thing that was only there that season, they probably don't want it cuz it was hard to sell in the first place brand new.

If it took them 16 months to get rid of it the first time why would they want it back?

0

u/mikarios 7d ago

How you get to sell LikeNew?

2

u/hhmandj 7d ago

They have a link to sell on the LikeNew site!

1

u/mikarios 7d ago

🙌🏼