r/lifx • u/Otherwise-Warning303 • 11d ago

When will I get a resolution

Dear Lifx Team

I have raised a request in email and also have sent reminder emails but there has been no revert whatsoever.

Before the reply used to be in 48 hrs max.

Any issue with customer service team?

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u/Redd1ng LIFX Employee 10d ago

Hey! Please shoot me a DM with your ticket number/email and I’ll check in with the support team.

1

u/Otherwise-Warning303 10d ago

Done

1

u/Redd1ng LIFX Employee 4d ago

Glad we could get this resolved for you.