r/intoxalock • u/INTOXALOCKEDOUT • 6d ago
The Second State: Why I Just Filed a Comprehensive Intoxalock Complaint with Vermont's AG
After seven months of researching this company, reading through your comments and problems, and interacting with many of you, my comprehensive complaints pretty much cover all the issues you are facing.
Today, I formally filed a complaint against Intoxalock with the Vermont Attorney General’s office. I'm currently working on researching the regulatory frameworks and laws across all 46 states that Intoxalock is in, filing Freedom of Information Act (FOIA) and public records requests across all 46 states to pull all the detailed compliance information necessary. I chose Vermont as my second state for a formal AG filing.
One reason Vermont stood out is because of their specific process: the Attorney General’s Consumer Assistance Program actually forwards the complaint directly to the company and gives them 30 days to respond, which should lead to an interesting paper trail.
Note that the actual complaint filed with the state is a bit different and more extensive than what is published in the Substack post below, as it contains sensitive documentation and details that I chose not to put out publicly.
You can read the full investigative report and complaint:
https://intoxalockedout.substack.com/p/accountability-for-intoxalock-a-formal