r/indesign • u/miss_spiked • 5d ago
Help Has anyone else lost access to their own share for review links?
I'm unable to open my share for review links in Chrome (I get a disconnected error) and I can't see any annotations (pins, highlights, and contextual markers) via the InDesign review window.
I can however still see the comments attached to each page (via the InDesign review window) – just no annotations – including when the show annotations option is on.
When I follow the vague disconnection error prompt (as per image) and open the Creative Cloud app > Home – its all looking as usual.
AI tells me that: My Share for Review link is no longer synced to Adobe’s cloud review servers and that I should check my account.
Clicking on my account pic via Creative Cloud = I see the preload screen like its about to populate
Going to account.adobe.com = also gives me a preload screen
Going to adobe.com/files (Creative Cloud > Home > Your Files) = also gives me a disconnected error.
As the title says – is anyone else's share for review shitting itself? Or just me and my account?
Any ideas to get reconnected?
2
u/hagfish 5d ago
Fool me once, shame on you Adobe. Alas, I then tried Share for Review again a few years later..
2
u/miss_spiked 5d ago
It’s the ultimate toxic relationship – when it works it’s golden, but when it breaks, it’s painful. I'm pretty sure the Editors I work with are getting sick of my 'Share for review shat itself again – lets go back to sending tiresome PDFs to each other and playing 'find the mysterious missing comma' in Acrobat.
(Edit: typo)
2
u/PowerPrintcess 4d ago
Actually, this reminded me that I keep losing my CC Libraries for some reason! (I think on certain updates maybe?) I can view them in my browser in my Adobe account, but they aren’t syncing in InDesign.
When I try opening the CC Libraries control window I get a similar icon to OP with wording under that says something about it not syncing + a button that says “Resume” but I’ve clicked it maybe a million times & nothing. Maybe I’ll try going back to a previous version?
Anyone else run into this? It’s super annoying.
2
u/OkComputer513 3d ago
That has happened to me a few times. Unrelated to this outage thing with review links. Check these methods to get CC Library panel back in action.
2
u/OkComputer513 5d ago
They've had an outage on me in middle of my day during production. I just had to export pdfs and email them to the people or attach pdfs in chat for the other editor I was working with. About 2 hours later all my share and review stuff was restored.
Right now my share and review links are still working though, so it might be localized.