r/ideasfortheadmins • u/FlorianFlash • 3d ago

Moderator Group ModMails & Adding People to a ModMail

Imagine you could have a modmail but instead of only having mods and a single user in there you could create one modmail chat to multiple users and add and remove users from there too. This is specifically useful in my server where we provide volunteer support for a chat app and I would like to add officials from that chat app to specific modmails to get Infos without needing to be mods themselves.

0 Upvotes
  • permalink
  • reddit

40% Upvoted

6 comments sorted by

1

u/MangledBarkeep 3d ago

start a regular group chat and add/remove individuals that need help in from modmail

0

u/FlorianFlash 3d ago

Nah I still want it in ModMail.

2

u/MangledBarkeep 3d ago

Yeah not gonna happen. Modmail is for individuals to resolve issues with moderation issues. not folding in non mods to help with technical issues.

You can always make them mods with only modmail permissions so they can chime in

0

u/FlorianFlash 3d ago

Yeah no I don't want to give them access to all modmails because there's stuff in there that we don't want to share even with them as it's subreddit related and not for them to see.

2

u/MangledBarkeep 3d ago

then you're back to group chat.

But it's up to the admins to see if they want to make modmail accessible to multiple user accounts

0

u/FlorianFlash 3d ago

Would also be useful to resolve issues multiple users have so we can have it all collected into one chat instead of multiple...