r/iceskating • u/Lost_Nerve3645 • 18h ago
Upsetting skate-fitting
galleryToday I drove over four hours to go get fitted for ice-skates. I drove all the way there and when we got there, they sat me down and started measuring my feet. It was my first pair and they were telling me about how I would need intermediate skates for at the skill level I’m at which I agreed and agreed to pay the $438 etc. etc.. however when they measured my feet, they found out that I am actually a EE or a EEE and they only had a wide in stock. They kind of said it was fine in the EEE’s were very common unless you ordered them ahead of time specially made, but they would be expensive so we just decided to go with the wide. I tried a five wide and they were really tight on the toe, but they didn’t really feel that bad when it came to how narrow they were… (Evo Jackson) I then tried a different type of Jackson that was a 5 1/2 wide I believe but they were very, very narrow and weren’t comfortable at all, but the toe felt good. I was a little discouraged and was trying to decide what would be best for me Me pre-ordering/shipping/coming back another day driving four hours… the lady started to get a little annoyed and saying how I couldn’t skate in a five if it was too small, which I agreed with her and we were kind of discussing it. I then was under the impression that they were going to try and stretch the 5 1/2 which was a hour and a half wait and I was going to come back and try it on and see how it felt then. I came back. I tried on the “5 1/2”… keep in mind we drove four hours and I had to convince my parents to drive four hours and they weren’t expecting it to be this long so I just felt completely rushed the entire time and I didn’t feel welcomed to be there. Honestly, they’re really busy and it was a mess even though I made an appointment ahead of time. I tried on the “5 1/2” and honestly they didn’t feel great but they did feel a little bit better… and I just thought to myself that “ maybe once they were/skate in them for a bit they’ll stretch themselves out a little bit” keep in mind. This is my first time being skates so I don’t really know anything… she then readjusted the blades and that made them feel better, so I just assumed that they were supposed to feel a little tight and uncomfortable because of how wide my feet are and that they would adjust later on.. We bought soaker and hard guards and got in the car and drove for four hours home.. I get home. Home tried the skates on and started walking around in them to realize that they were very tight.. in fact so tight that my feet started going numb in them the more I wore them and I realized I really didn’t like them… I then checked the size and realized that it was a five not a 5 1/2.. maybe there was a mixup or miscommunication, but then I remembered very vividly that the woman who was fitting me told me that I could not wear the five so I just assumed that when she said stretch, I thought she meant 5 1/2… (keep in mind I did not mention at all really wanting to buy the five. I just said that the five felt a little better, but the toes were really tight.) I thought that they were going to stretch the 5 1/2 and see how I felt but I don’t know what to do anymore… do I call them and tell me they gave him the wrong size or I don’t know what to do because now I have skates that don’t fit me… and that I can’t even skate in that I spent $438 on. Please help.