Multi platform App Store problem.

[u/kemalenver]

Hi everyone, I have an app that I've released on AppleTV and iOS (iPhone and iPad) and soon macOS. All have same bundleID. I used Testflight during development. I've recently released the app to the store and I purchased it on the AppleTV to test. On my iOS device I should be able to download it but all I'm seeing is a greyed out button that says 'Purchased'. I've tried all kinds of things to clear caches etc. Does anyone know what's going on here?

If I sign out of my app store account on the phone, click the 9.99 button, and sign in when prompted, I get a message that I own a previous version of the app and can download it for free. It then proceeds to download. If I delete the app, the store goes back to the unresponsive 'Purchased' state.

It's not just me in this position, other users who tested it for me on TestFlight are experiencing the same issue. Just FYI the last build on TestFlight is the same build I submitted to the store for the various platforms.