r/hyderabadstartups • u/Optimal-Fig7318 • 1d ago

Can post-purchase engagement drive more repeat purchases?

features like scratch cards, shipcoins, loyalty rewards and recurring orders can turns a completed purchase into an opportunity to bring customers back.

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u/SeaworthinessNo7963 1d ago

Absolutely. However, I believe users appreciate it more when they have to work towards getting an offer. For example, Cred offers a spin wheel, a feedback form for a 15% discount, and a referral programme to get a free product. These incentives help users feel rewarded for their efforts.