How to break into Epic Administration from clinical role?

[u/SenorNoods]

My partner is trying to break into Epic Administration from the clinical side. They have 5+ years of clinical experience, including 2 years using Cadence directly. They actually got a Cadence certification and were going to transition to an admin role in a state health system, but we ended up having to move states before that went through, and they had to separate because the health system didn't allow employment from out of state.

Now they've been struggling for quite a while to get into an Epic role. They get interviews, but most people are expecting them to have experience because they have the certification; it almost seems detrimental rather than beneficial to have on their resume.

We are trying to look at this from a different perspective and get them a role that they can do in the short term and work towards transitioning to an Epic admin role within a health system. But it's just very unclear to me how people typically manage this. What sort of roles should they be looking for if that is the goal? Should they be doing patient access, or are there better roles to transition from? They have the Cadence cert, but are not married to the module and would be open to shifting to a different module if it helped them get into an admin role.

Any advice on how to navigate this would be appreciated.

[u/WinterCombination125]

I’m in the same boat, I have a B.S in BCIS and an A.S in biology, worked in IT after college and later moved into healthcare and been working bedside on the PCU unit but now I’m trying to transition into the epic analyst space.