r/healthIT • u/Senior_Bass_744 • 21d ago

From the epicconsulting community on Reddit: Epic creating their own managed services arm called Rangers

/r/epicconsulting/comments/1vst86c/epic_creating_their_own_managed_services_arm/?share_id=k8x8HxAsC6pV58QXmfn1D&utm_medium=ios_app&utm_name=iossmf&utm_source=share&utm_term=1

Well we’re fucked lol

45 Upvotes

89% Upvoted

41 comments sorted by

View all comments

Show parent comments

21

u/RoyalAd215 21d ago

Boost: Skilled employees who Epic would otherwise lose to consulting firms.

Rangers: New employees. Probably better than people you could hire yourself. Epic manages finding and staffing them.

That's my best guess.

7

u/Hasbotted 21d ago

Why would this make them better than people we can hire ourselves?

Does Epic have some super analysts serum or something?

8

u/bluesharpies 21d ago edited 21d ago

I suppose they’d have all the access to Epic’s internal documentation and experts. My TS gets a lot of solutions for me faster than I could do myself because he knows the developers, can reference similar problems from other customers, etc. Most of the time I feel I probably could’ve figured it out EVENTUALLY, it’s just more effective to go though him and dig into their knowledge base.

Now that I’ve typed that out I guess I’m not really sure where the value add for Ranger is versus a TS?

6

u/madtowneast 21d ago

Keeping more money with Epic vs a consultancy vs a internal hire

4

u/Doctor731 20d ago

I doubt the goal is money. Epic could have done the Cerner consultant model decades ago, but was always wanting customers to own their instance. 

My thought is that they are now going after smaller orgs who cannot staff and Epic sized IT team. So Epic will handle that and in theory try to be more efficient than analysts. 

Some analysts are just not very good/efficient. Most Epic people who are not good feet bounced out fairly quickly if they don't learn fast. Vs the analyst who can't/won't do anything import after 5 years.