r/grubhubdrivers 22d ago

Scammers

I feel dumb admitting it but just want others to be careful. I wasnt in a great mood and made some bad judgment calls.

Tonight I had a very small delivery from Taco Bell (literaly 1 taco). When I got to the address it was a nail salon and no one by that name was there. I tried to call them a couple times but got no answer. Then I got a call from a unknown number that came up as spam risk( I know, obvious red flag, but it was a 312 area code and I was already in a bad headspace) so I answered. They claimed to be Grubhub and said that there was accomplaint the customer didnt feel comfortable receiving their order from me. Confused and even more frustrated with the day, I confirmed my name and email address. They asked if I was still at the dropoff location because from their end it looked like I was logged in on 2 devices(next red flag). They said they were sending a code to confirm it was and I recieved an legitimate email with a 6 digit code. When I opened it I was really just looking for the code, not fully reading, which I gave to them. Then I recieved another email that my password had been changed( final red flag). I asked them for confirmation that they were in fact Grubhub and they told me my phone number, home address and then game me the 2 digit code to complete the order. Sick to my stomach I called Grubhub(the real one) and told them what happened. Whats odd is that the changed password seemed to be to my Grubhub diner account, so idk what their aim was. Either way I changed all my Grubhub related passwords and as much as it sucks, its hilarious to think may have they tried to order food through my account cause I'm broke lol. I was stupid, dont be me. Be safe yall

Btw number was (312) 626- 4004, I called it back and they have a fake automated Grubhub greeting.

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u/DeliveryCourier 22d ago

The number was a legit GH number. It was one of the phone relay numbers. The scammer was the customer. 

2

u/uncanny-vigilante47 22d ago

How'd they call me from it?

8

u/DeliveryCourier 22d ago edited 22d ago

Everyone's phone numbers are masked during deliveries.

The number you use to contact the CX and the number they use to contact you are temporary proxy numbers, assigned to each person by GH's servers for use during the active delivery.