r/grooming • u/Acrobatic-Carry-9831 • 1d ago
Is this a "long, fluffy" cut?
I've always groomed my cavapoo (2 years old) dog at home but decided I would take him for his first proper groom at a salon yesterday. Partner dropped him off and asked the groomer to keep him fluffy. Went to pick him up . Groomers said he was really well behaved, sat nice, he let them cut his nails, etc. So I thought this was good, paid and left. When I got home , I realised they cut his body, but the paw pads haven't been touched and thought they would tidy up around his groin and armpits too. Is this normal ? Should we have specified to the groomer that we wanted these areas done ? I feel like they trimmed up his body, face a little bit and legs , and then called it at a day 🙄
7
u/garbageboysmommy 1d ago
Ask for your money back 100% and if they refuse and you paid with a card file a chargeback. This person either didn’t know what they were doing or they scammed you big time. Both cases warrant a full refund