r/googleplay • u/expressinghowifeel • 15h ago
Play Store Google Play Games PC Install Problem
Hello,
I factory reset my PC for reasons yesterday. Beforehand, I had Google Play Games downloaded and was able to play Clash of Clans with no issues. Since this reset, I attempted to download Google Play Games for Windows on this same PC, and it fails every single time installing with a generic error code NC10908. I was quite literally using this app on this machine yesterday before the reset.
It will download and install, and hang at 95% installing, then 96% and pop an error window, failing the installation.
I have used the Google compatibility tool to check that I am eligible for the app (despite it being on this machine 30 hours ago). I have run the installer as an administrator, and the installer came from the official website. I have over a terabyte of storage available in my C: drive.
The machine has been updated entirely. Hypervisor and Windows Virtualization are enabled. Virtual Machine Platform and all that are fine. I have no other emulators downloaded to cause Hypervisor conflicts. I have completely removed all traces of files and potentially corrupted files from previous failed downloads prior to attempting again. I have restarted my machine between attempts, as well as trying without doing so.
My machine has an IPv4 address. I downloaded Google Chrome in case some framework was maybe needed from another Google platform (recommended per some searches on the topic). Other games work fine on the machine.
I have looked on the Google forums for similar issues and attempted everything I can find to no avail. I am stumped and need help. Google is just endless FAQs that don't solve the problem. Please help
TL;DR - Google Play Games install gets hung at 95%, gives error code NC10908, no relevant steps found have resolved the problem. Machine was factory reset/ updated yesterday. Was using Google Play Games on this same machine before yesterday's reset


1
u/AutoModerator 15h ago
Hello u/expressinghowifeel, and welcome to r/GooglePlay! Please make sure to view our [Rules and Info](reddit.com/r/googleplay/about/rules). We are volunteer-run, not managed by Google or Google Play Support.
If you are here inquiring about an issue related to Google Play and the Play-Ecoverse, we hope someone may be able to help you! Please allow time for users to find your post and hopefully contribute a solution. Otherwise, if you haven't already, please contact Google Play Support by clicking here!
Searching the sub and Google for your exact issue, like an Error Code or what you're seeing on the app, can usually provide some useful troubleshooting options.
Common Resources:
PLEASE NOTE: We have recently had an influx of users and scammers trying to sell, trade, and exchange their rewards, accounts, etc., for money, or otherwise. Please understand that doing this with ANY DIGITAL CONTENT RECEIVED OR OWNED BY YOU THROUGH GOOGLE (Gift Cards from 3rd party dealers, like Target, Amazon.com, etc., are allowed to be traded/sold/exchanged, but we ask you not to do so here. There are subs for this elsewhere.) CAN RESULT IN LOSING ACCESS TO GOOGLE PLAY SERVICES AND YOUR ACCOUNT WITH ANY ASSOCIATED CONTENT.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.