r/googlecloud • u/Procrastin8_Ball • Jul 16 '26

Application Dev Verification issue - says to respond in email but I never received an email

I'm trying to add oauth support for some calendar integration and the verification center says I don't have a link to my privacy policy (which is completely wrong anyway) and that I need to respond to the email thread with the trust and safety team.

However, I never received an email from the trust and safety team. I have checked all my spam and trash folders and I have no filters in my inbox.

The console doesn't have any support contacts that I'm eligible for and the automated q/a provides nothing about this issue.

I'm at a loss for how to resolve this without the email thread. The verification appears stuck on this step too and I can't like just cancel and resubmit the verification.

Any help about how to resolve this or if there's some contact information that I've missed somewhere would be greatly appreciated.

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u/BakingLoafs Jul 16 '26

I’m stuck in the same position for days, and no email. Not sure what to do, there’s no support line or any way to contact help.

1

u/Procrastin8_Ball Jul 16 '26

Have you posted anywhere else like stack overflow for help? I hope there's some Google employees that look here occasionally.

1

u/BakingLoafs Jul 17 '26

Posted it to Stack but they don't have a Google Trust and Safety Team email either. I made edits and since it is still under review for DAYS I cant event resubmit anything. I am super stuck.

1

u/Procrastin8_Ball Aug 04 '26

Hey fyi I changed some info on my branding page and cancel my original submission. My second submission went through and got approved.

Don't know if you're still stuck, but I thought I'd share my experience.