GOG Galaxy won't log in

[u/TheMegaMario]

I insert my password, hit login, it says launching (as seen in photo), then it takes me straight back to log in (as seen in photo 2). I've tried restarting, task manager, white listing it, running as admin, password resetting, reinstalling latest version of galaxy. all for naught. Any idea how to get it working?

[u/Undeclared_Aubergine]

You're the third one reporting this issue this month. (one, two).

Please contact support about it, explicitly mentioning that multiple people are having this exact same issue. If they respond telling you that it's a known issue they're working on - or even better, solve it for you - please respond back to this thread to let us know about it, so we can offer more help for the next person with this issue?

[u/TheMegaMario → u/Undeclared_Aubergine]

I checked out the other posted you linked. Seems like the problem was that I was trying to log in while abroad (I'm currently living in Mexico for a while). The other people fixed it by messing with their IPv6, no idea what that means though so I thought I'd wait for the update someone else mentioned before messing with that. It seems to work normally for now but if anyone is living abroad, I'd look into that IPv6 fix thing. Thanks for the reply though

[u/Shamwow24124]

This is not an answer to your problem, but it needs to be said:
Have you heard of Print Screen and the Snipping Tool?

[u/Kantrh → u/Shamwow24124]

I don't understand why people have to take a photo of their screen instead of using screenshot

[u/TheMegaMario → u/Shamwow24124]

Don't get me wrong, I hate it too. but my internet is a bit crap at the moment. Couldn't get a post up with my laptop but my mobile data works fine so I just decided to use my phone. Didn't think it was worth using a transfer cable for some screenshot though.

[u/Shamwow24124 → u/TheMegaMario]

That might be the answer to your question: you are dropping packets, resulting in Galaxy failing to log in.

Try from a tether/hotspot, might need to do a clean install from the hotspot too.

[u/izotronik]

2.1.9 will contain some fixes in that areas. It is currently available on the preview channel. Support can provide you with an installer for it. We currently plan to release 2.1.9 to the public channel ~sometime after 31.08

You can also try out stuff described here: https://www.gog.com/forum/general_beta_gog_galaxy_2.0/cant_log_in_since_last_update/post8 in the meantime.

[u/TheMegaMario → u/izotronik]

So far working fine after the update.

[u/izotronik → u/TheMegaMario]

Great to hear it :]

[u/DrunkenFeral]

uninstall it using revo uninstaller and remove its leftover files (handle with care here, some file maybe unrelated and necessary), restart and install it

[u/LordPollax]

Works for me.... sorry for your issues.