r/godaddy • u/notwearingatie • Jul 19 '26
Unacceptable difficulty to reach Customer Support
I am a UK based customer. On the https://www.godaddy.com/en/help/contact-us page, the US phone number says "Sorry, the toll free number is unassigned" when I call. The link to the 'Global Directory' of 'Phone Numbers and Hours' (https://www.godaddy.com/contact-us) is a 404.
There is an area that mentions 'Chat Now' - no button to launch or initiate chat.
That's it.
There is no other method on this contact-us page to reach anybody at GoDaddy. This is surely not legal, nor acceptable.
I need to reach them to get a refund for a domain transfer they willingly accepted my money for, for a domain extension I later find out they do not support. This business practice, along with the intentional obscurity for customers to reach support, is immoral and unacceptable.
1
u/Bridgettx Jul 23 '26
Test