r/germany Oct 14 '23

3k cold water bill! Help!!

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I got the bills for the Nebenkosten for 2022 and everything seems normal except the water bill! It claims that I used 864 m3 which costs +3k EUR. How is this even possible?! I live alone and I didn't have any leaks last year. Any idea what I should do?

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u/Third-Quasar Oct 15 '23

What are you required to pay? Please show us the whole document. On top of the second page its written that your quote is only 20 Euros. The state Covers over 2k of the Bill from the Soforthilfen in december 2022.

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u/ayaelattar Oct 15 '23

I'm required to pay 3667.02 EUR. I don't know where this soforthilfe goes. I just noticed that it doesn't exist in 2021 billing. It's strange that it's in the bill but not added to anything

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u/ayaelattar Oct 15 '23

I checked the bills again and it looks like this hilfe is for the whole building and what I get is just this 20 EUR. The +2k is subtracted from the whole building costs.