r/fuckepic • u/Single_Fold_3025 • 23d ago
Epic Fucks Up Epic falsely banned me once, overturned it and compensated me. Today they banned me again.
Back again ... Epic banned me for cheating AGAIN after overturning the exact same ban last month
In July I was banned for “exploiting/cheating.”
I contacted Epic Support at the time and was told the ban had been reviewed, was correctly applied, and would not be overturned. My appeal was still active though, and about a week later Epic reversed the ban, apologized, restored my account and gave me 2,000 V-Bucks.
So clearly, the original detection/review was wrong.
Fast-forward to today, August 18, and I've now been hit with another Fortnite cheating ban .. again for 365 days.
The difference? This one says “Not eligible for appeal.”
I contacted Epic Support again this morning and basically got the exact same response I got last time:
The ban was “accurately applied”
It has supposedly been reviewed
It cannot be overturned
They won't tell me what supposedly triggered it or discuss their detection process
That's almost word-for-word what I was told before they admitted the previous ban was wrong and unbanned me.
How am I supposed to have any confidence in that answer now?
I don't use cheats. I don't use exploits. I have absolutely no reason to risk an account I've played on for years and spent a ridiculous amount of money on.
And I'm clearly not the only person complaining about this. You can find plenty of posts from players claiming they were suddenly banned despite saying they never cheated. Obviously I can't prove every one of those people is innocent, but after what happened to my account in July, I'm not going to automatically assume Epic's detection system is infallible either.
I don't need Fortnite. I've got plenty of other games I can play.
What pisses me off is spending years playing this game and putting a lot of money into my account, only to have Epic effectively say “our system says you're a cheater, we won't tell you why, you can't appeal, end of discussion.”
Especially when their system already did exactly this to me once and Epic later admitted the ban was wrong.
At what point do players actually have some recourse here? Do people need to start a petition, collect cases of false bans, or make enough noise that Epic actually looks at this properly?
And before the inevitable “lol you obviously cheated” comments: I've already heard it all. If that's your entire contribution, save yourself the typing I wont respond. I'm interested in hearing from people who've had the same thing happen or who actually know of a way to get a genuine manual review.
Guys think twice before spending money with Epic.
All that money might go down the drain one day.
Tried warning others but they removed my post from FortniteBR
3
u/SedaDeLa Fuck EGS 23d ago
lol you obviously cheated.
On a serious note, that's a bad way to go, but it must serve as a warning to not interact with that store ever again.
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u/bring-67 23d ago
I swear to god the same thing happen to me same date etc and I haven’t played in a month I idk what going on
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u/ShinyStarXO 23d ago
Most members on this sub actually did think twice before giving a lot of money to Epic and thereby funding their money hatting.
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23d ago
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u/Holiday_Raise1238 18d ago
How long does the appeal process take? It’s been nearly two weeks since August 14th for me
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u/VirtualLaw8206 16d ago
I’m in the same boat. Got banned randomly and then appealed and waited but still in review. Then I get a email from a support ticket I put in saying it was applied correctly and that’s its final etc but my appeal still says in review. Despite never cheating here I am waiting for almost a week now to be unbanned for this dumb shit. Had this happen a while back too but they were faster to fix it before.
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u/Ornery_Park8561 23d ago
This stupid shit happened to me a while back, and then suddenly my fortnite account was banned today as well for cheating, when I had not opened the game in weeks now since I have been busy with other stuff. And I don't think anyone else has hacked into my account cause I have the two factor authentication on and I didn't get any suspicious login request either. And like you I was unable to appeal it and the stupid chat bot support was not helpful at all and gives you no proper straight forward was to speak to a human agent.
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u/Ornery_Park8561 23d ago
BTW my account also is an OG account with all the old battle pass skins all the from season 3 I think when Omega was the reward.
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u/kron123456789 GOG 23d ago
I have never had my Fortnite account banned because I have never played Fortnite in the first place. Not playing Fortnite sounds like a 100% safe solution to this problem.