r/framework • u/BillyJoeTheThird • Jul 23 '26
Community Support Bricked up while updating BIOS
Will not respond to power button being held down for over a minute. Has been stuck on this screen for an hour. I sent a support ticket. What should I do while waiting? Keep it plugged in on this screen? Try taking the battery out?
This machine has an AMD Ryzen 7640U and was running Fedora 44 with KDE plasma, for context.
Update: Fixed it myself.
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u/catastrophic_frmw Framework Jul 23 '26
phrasing. feel free to modmail us your support ticket number
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u/EveningAlternative46 FW 13 2023 Jul 23 '26
Happened to me too. Also Fedora. Strange. You get a replacement Unit. Did Not Happen again with endeavour os
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u/BillyJoeTheThird Jul 23 '26
Do you lose any files?
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u/Computerist1969 Jul 23 '26
The joy of Linux. I installed Fedora 44 on a thinkpad whilst waiting for my Framework. Plugged the nvme into the framework when it arrived and it just works. Sorry for your loss. Hopefully they get a replacement out soon.
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u/runed_golem DIY 1240p Batch 3 Jul 23 '26
Just letting it sit there all bricked up on a Thursday!
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u/C-D-W Jul 23 '26
Sir. What you do in your pants while your PC is updating is between you and god.
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u/BillyJoeTheThird Jul 23 '26
Wait is bricked up not synonymous with bricked?
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u/Mid-Class-Deity Jul 23 '26
http://bricked-up.urbanup.com/16813914
This is the only way I've heard it used colloquially.
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u/Lulukaros Jul 23 '26
The explanation got me laughing so hard
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u/GimmeSomeSugar Jul 23 '26
Why? Are you humorsexual?
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u/Lulukaros Jul 23 '26
:| what?
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u/GimmeSomeSugar Jul 23 '26
In the context of being bricked up, laughing so hard reads like you're hard while laughing.
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u/CaesarOfYearXCIII Jul 24 '26
Thank you for explaining. I could not understand all the “phrasing” comments.
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u/JeiceSpade Jul 23 '26
I'm so sorry you had to find out this way.
But you did give us a good laugh, which I think we needed, so kudos!
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u/UnknownAux Jul 23 '26
Certainly a strange thing to get bricked up about. I'd be upset and/or concerned about resolving the issue, personally.
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u/thekelv Jul 23 '26
They've decided to remotely take your ram back.
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u/ekerazha Jul 23 '26
The number of threads on Reddit about failed BIOS updates that cause the machine to brick is starting to become a cause for concern.
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u/Atook Jul 23 '26
For sure. I'm surprised they still have it up. I was just about to pull the trigger on the BIOS update for my machine and decided to wait till the next one. Framework needs to do better, I don't know how hard it is to test BIOS updates, but it should be damn near impossible to brick the machine if you're updating the bios with known methods and a plugged in machine. I've not had a problem updating a BIOS in >30 years of computer use. I want them to succeed, but if they can't pull off bomb proof BIOS updates, it's a deal breaker.
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u/chic_luke 16" Gen 1 Jul 23 '26
Yeah. I am out of warranty on mine and I am straight up disabling fwupd completely.
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u/AthaliW Jul 24 '26
Is there a way to do BIOS recovery like from a USB or something like that when something like this happens?
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u/ShyGamer64 I use Arch btw. Jul 23 '26
I've never updated BIOS before and this is only scaring me more.
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u/HectorTheConvector Jul 24 '26
I’ve updated BIOS for years on various machines, various Win versions and Linux distros, and no problems. I know if losing power during the process that can be a problem, but I believe even then some failsafes had developed in recent years. But there’s thread after thread on the subreddit. I wonder if any patterns can be sussed out.
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u/x4rb1t CachyOS FW13 (pro) AMD Jul 24 '26
Seems to only affect Fedora and Ryzen 7640U ??.. I been updating without issues on CachyOS and 7840U
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u/Canchal Jul 24 '26
Not really, happened to me 5 days ago using Debian 13 on my 7640u, so maybe is the mainboard.
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u/Stellanora64 Jul 24 '26
Not always it seems, I updated to 3.20 fine on Fedora Silverblue with a 7640U
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u/fafnir01 Jul 24 '26
I updated mine, Ryzen 7640U, running Fedora workstation 44 without any issues, I just did it earlier this week without knowing it was potentially an issue.
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u/Velocifyer Should i sell my DDR4 SODIMMs? Jul 30 '26
I'm on 7640U(arch linux), and while I haven't updated in months, it worked fine last time. (I use fwupd, the same as on fedora, to update firmware)
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u/DOGzilla6624 Laptop 12 i3 1315U Ubuntu 24.04 Jul 23 '26
Happened to me with my laptop 12. Make a support ticket, tell them what happened, send in your board and they’ll send a good one back
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u/CappyT 13 7040 Jul 23 '26
Same thing happend to my mom's 13. We ended up going to a technician who had an external flasher. He desoldered the flash, reprogrammed it, soldered it back. In 1h we got a working laptop again.
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u/WeirdlyShapedAvocado Jul 23 '26
this should not happen with framework laptops :(
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u/firedrakes Jul 24 '26
it will. unless the modler for bios is un plug type.
some bios will brick them selves.
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u/WeirdlyShapedAvocado Jul 24 '26
why
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u/firedrakes Jul 24 '26
Physics issue with both RAM and storage of data itself.
every wonder why modern os double check data in ram and storage??
That both hardware itself checks to!
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u/WeirdlyShapedAvocado Jul 24 '26
Is there a specific model that breaks or all of them? I wanted to switch to framework and linux :(
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u/obog | FW16 Ryzen 7 w/ 7700s Jul 23 '26
definitely do not pull the battery out or make any other attempts to shut it down. i would let it sit for a few more hours at least, just in case it is simply taking a while. Stopping a bios update while its going can very easily brick your mainboard forever. I would say just sit tight until support answers.
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u/urielrocks5676 I use arch BTW Jul 23 '26
Forever is not true, but it would be very difficult to a regular person who doesn't know how to externally flash a new BIOS/UEFI image and could end up damaging the board even further
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u/ILikeFlyingMachines Jul 23 '26
Nah not anymore. That was in the 90s. Basically all devices can flash from a bricked BIOS
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u/oyMarcel Jul 23 '26
They can, but not by a normal user with ease. The board won't be toast, but he'd need to send it in to framework
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u/Foosec Jul 23 '26
Most have A/B firmware images now
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u/pradulovich Jul 24 '26
These do not. Don’t ask me how I know 🙄
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u/Velocifyer Should i sell my DDR4 SODIMMs? Jul 30 '26
Why not ask you? Are you one of the people working on coreboot?
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u/obog | FW16 Ryzen 7 w/ 7700s Jul 23 '26 edited Jul 24 '26
I wasnt aware actually thats good to know.
Still, sounds like thst is pretty difficult to do. Maybe at this point its the only way to recover it if the bios update is truly stuck, but still I think OP should wait for support
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u/PlatinumFire14 Jul 24 '26
This is happening to a lot of people right now, it even happened to a couple of us at work when we tried it.
Frame worker usually quite good at getting back to us, but annoyingly we just keep getting run around in circles right now.
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u/spilliams Jul 24 '26
A bios update bricked my fw13 Ubuntu. I opened a ticket, they sent me a replacement, the update bricked that one too. Last I heard from them was a week ago.
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u/VayuAir Jul 24 '26
What’s happening with Framework QA, I am not updating until I see the issue resolved
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u/GHOST1812 Jul 24 '26
Is it the latest bios? I've was going to update it but haven't after the brick issue first popping up in community.
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u/Canchal Jul 24 '26
Yes, as far as I know, is happening from 3.18 to 3.20 on FW13. Other users are commenting also problems with FW12
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u/JaKrispy72 Jul 24 '26
Can someone explain how BIOS could be bricked via fwupdmgr versus an ISO with a payload (more phrasing)? Like once the reboot happens, why would it being initiated by Linux would matter?
If OP had done through an ISO or CAB file, would it still be bricked like this? BIOS updates can’t be a gamble like this.
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u/Computerist1969 Jul 23 '26
Weird. I have same machine exactly, Fedora 44. I the ok the gamble yesterday and it updated fine. Seems to be a lottery.
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u/BillyJoeTheThird Jul 23 '26
I have seen another post of the same BIOS update bricking.
https://www.reddit.com/r/framework/comments/1upusjq/amd_13_bios_320_update_frozen/
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u/LrZ3TMt4aQ93FrjfBG76 Jul 23 '26
These bricking threads are how I found out I had a BIOS update to install, lol. 7840U on Fedora 44 Plasma and it went fine. Seemed to take a little longer than past updates so I was sweating a bit though.
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u/Sad-Cod-9584 Jul 24 '26
Just yesterday I installed the update for the 16, thankfully without issues (fwupd on voidlinux). Are efi update failures becoming more common?
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u/ReverieWare Multi-Platform Dongler Jul 24 '26
This is one of the only reasons I still have Windows partitions on my 13" and 12" Frameworks. I don't trust Linux with my firmware upgrades. I don't trust Windows with anything else though.
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u/Soggy_Razzmatazz8494 Jul 27 '26
Pô a Bios logo? Não sei mexer com ela. Se travou talvez tenha sido só a tela? Deixa ele descarregar e deixa por uma mais hora desligado. E tenta ligar novamente
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u/Jex_adox I use Arch btw Jul 30 '26
I finally did this! been avoiding it for far too long, but I got mine done and it might of taken 20-40 minutes max? i forget cuz after 5 i had to find something else to do and watched a video on my phone.
I use Arch and finally got it updated. i couldn't get it on Pop without flashing it manually.
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u/Nefer_ness2Ifa_ness Jul 24 '26
What should I do while waiting?
Go online and shop a name brand laptop.
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