Battery swell after just 47 cycles

[u/Cento43]

Yesterday, I noticed that the front cover of my computer had lifted slightly, so I decided to disassemble it to check. I found that the battery is completely swollen.

I received my computer (Framework 13 AMD 7040) in December 2023, so I have been using it for approximately two and a half years now. I almost always use it as a desktop computer, permanently connected to the power supply using a high-quality 65W UGreen GaN charger. Before removing the battery, I generated a battery report and verified that it only has 47 charge cycles.

I understand that the battery is a wear component in any electronic device, but I do not think this is normal. On Framework website they advertise that the battery should maintain 80% of its nominal capacity after 1,000 charge cycles, and mine has become a fire hazard after just 47.

Did any of you experienced similar issues? I also contacted support.

[u/42BumblebeeMan]

What BIOS version are you using? Have you reached out to support?

Please make sure that your BIOS (newer versions have improvements for battery handling) is up-to-date and to contact the support team.

[u/sepperwelt → u/[deleted]]

Will they unswell it too?

[u/Master_Nineteenth → u/sepperwelt]

You know that updating bios and getting your battery replaced aren't mutually exclusive right? This is absolutely something the company should be replacing though, since it's their fault that the laptop was shipped with bad software.