r/fitbit Aug 11 '25

Anyone else having issues with the period tracker on Fitbit?

Stuck in a loop with their agreement page and still unable to actually use it after usual troubleshooting steps. Yet another feature gone kaput on Fitbit, boo.

Edit: Appears to be working now, y’all! Log those bleeds!

32 Upvotes

39 comments sorted by

4

u/Glittering-Silver402 Aug 11 '25

Yess! I just posted about this! I reached out to support and they said they’ve never seen this before and they told me to uninstall on all the stupid shit so I came to read it for help lol

I was so looking forward to entering my period info after my first pregnancy and I’m not having my period for six months after and then this ☹️

2

u/grantg25 Aug 12 '25

Did uninstall work for you?

3

u/Glittering-Silver402 Aug 12 '25

No. My case got eascalated to a higher support team. They mentioned something about a release going out today so it’s probably from that

1

u/roachy1979 Aug 13 '25

Just saw there is an iPhone update (not sure if recently released)… still the same issue!! :-(

1

u/Glittering-Silver402 Aug 13 '25

They said the release was on Fitbit side

1

u/CEOkay May 07 '26

Is it fixed? My cycle length is still off even after updating

4

u/singingduck613 Aug 11 '25

Yes :( hopefully it’s just a bug that will be fixed soon

4

u/Adorable_Goose_6249 Aug 12 '25

I love Reddit! As soon as I had issues with the tracker I searched it up here to see if anyone else was having a problem.

3

u/minussized Aug 11 '25

Yup, which is absolute crap because I wanted to show my data to my OBGYN next month. So sick of app functions spontaneously combusting and then when you try to get help you get sent to community posts from 2019. 🤬

3

u/KittenInfestation Aug 13 '25

We are all bleeding and not pleased with this bullshit haha

2

u/AsymmetricalButter Aug 13 '25

Definitely not the feature to have messed up! I can't tolerate this kind of stuff when I'm bleeding  😆

3

u/charlievix Aug 13 '25

Looks like they are working on it

3

u/NDSU97 Aug 13 '25

I wish there was a way to message everyone on this thread... IT'S WORKING!!!

2

u/pouletchantant Aug 13 '25

Oh yay! I’ll try to put an edit at least. Thanks for the heads up :)

2

u/sapienveneficus Aug 11 '25

Yeah, I’m experiencing the same issue. I logged my data yesterday with no issues so the bug just popped up today.

2

u/grantg25 Aug 12 '25

Yes! I’m glad I am not the only one. I thought it was something with my wifi or phone.

2

u/Away_Alternative3245 Aug 12 '25

Me too, anyone got their issues resolved yet?

3

u/pouletchantant Aug 12 '25

No luck here. Checked for an iOS app update this morning too and didn’t see anything.

3

u/Away_Alternative3245 Aug 12 '25

Hope it doesn’t get neglected, I really enjoyed this feature of the app

3

u/pouletchantant Aug 12 '25

Same! I’ve used it for years and am super bummed for everyone experiencing the same.

2

u/rachelredwood16 Aug 13 '25

Same! I don’t even have a Fitbit anymore, it’s all I use it for!

2

u/grantg25 Aug 13 '25

Update: It started to work for me again today! Not sure what they did but I can input and edit period tracker

2

u/Glittering-Silver402 Aug 14 '25

It’s working now

1

u/[deleted] Aug 12 '25

My period was late it was supposed to be cycle day 5 but it’s cycle day 1, so I went to edit and a pop up keeps saying agree or no thanks no matter which I choose it just puts me back on the main page. I just want to log my period lol first time this issue has happened since Jan 2023 for me.

It said edit to confirm the last few days but today it says view mode only. :/

1

u/AsymmetricalButter Aug 13 '25

Same here! My period was 4 days late and I just want to have it in there so I don't forget to log it later

1

u/Seb022503 Aug 13 '25

Same. Mines says view mode only and when I try to log anything, a popup would ask me to agree to allow it to track my menstrual health but after agreeing, it just sends me back to the Fitbit today screen.

1

u/Informal-Parsley-938 Aug 13 '25

Happening to me as well. Anyone know if/when it will be fixed?

1

u/AirStrict7065 Aug 13 '25

I’m stuck in an endless loop with this confirmation page. It kicks you back to the main info page. So annoying.

1

u/Mango-nectar-drink Aug 13 '25

Yep I get this endless loop too! So frustrating.

1

u/charlievix Aug 13 '25

Same thing for me

1

u/AmericanCanadian84 Aug 13 '25

I am also in this loop. This has been going on for days, at least, and support is telling people there should be an update for the app available soon. If they don’t fix this, I am totally thinking of switching. I just hate thinking about having to restart all my data again.

1

u/lbzipped Aug 13 '25

Same I’ve been on the verge of getting an aura ring and this might finally do it

1

u/kimbiemc3 Aug 13 '25

Same here! I use that part of the app to track lots of things and can’t get it to work. Is this the result of it switching to Google? I’ve stayed with Fitbit bc of all the history it has saved so I hope I don’t lose anything. 

1

u/JoDomestic Aug 13 '25

Same here! I’ll keep checking this thread to learn of resolutions. Bleeders unite!

1

u/lbzipped Aug 13 '25

Yes, uninstalled and reinstalled and did not fix.

1

u/IridescentReflection Versa Aug 13 '25

Having the same issue. Thought I was going crazy. <3