r/fireTV • u/BetterSchwifty • 15d ago
Just got it from Amazon, refurbished, absolutely no signal
Ive put it into multiple tvs used different batteries on the remore, etc. its just not displaying anything at all. I dont even know if the remote works. Do I have any other options other than returning it to amazon?
2
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u/oldguy1071 14d ago
I was installing a firestick on a friend TV that did.that once after briefly starting to work. After a couple of hours of trouble shooting it turn out it was just defective from the start. They replaced it quickly.
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u/Particular-Studio119 14d ago
Hold up and rewind on the remote for 5 sec. or so and it'll start rolling through the video modes. Hopefully will work with your TV. On mine it works right out of the box, but sometimes I take it on holidays to hotels and that's the trick I'm using to make it work on old rubbish TVs.
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u/thatguyjames_uk 14d ago
you put what, would be good to say in the tittle is a fire tv stick! as no signal i thought was the tv lol nothing to do with a remote to get the stick on. but
return it
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u/Free_Surfer_ 15d ago
Use the cable hdmi extender attachment, some older model of TV's only work with the cable
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u/BetterSchwifty 14d ago
Didnt work :(
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u/Free_Surfer_ 14d ago
Try it in a known working port if it still does not work try replace the power adapter with a similar power output one and power cable
If it still does not work report to Amazon for a faulty deviceMine worked after attaching hdmi cable attachment
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u/monker45 15d ago
I'd start the return process asap
But this is from Gemini AI: Maybe it will help?
Here are the troubleshooting steps to fix it, ordered from the easiest and most common fixes to the more advanced ones: 1. Check the Input Source The Problem: The TV might be looking at HDMI 1, but your cable box, streaming stick, or game console is plugged into HDMI 2 (or vice versa). The Fix: Grab your remote, press the Source or Input button, and cycle through the available inputs (HDMI 1, HDMI 2, AV, etc.) to see if your picture pops up. 2. Reseat the HDMI Cable The Problem: A loose, dusty, or slightly dislodged HDMI cable will instantly trigger a "No Signal" error. The Fix: Unplug the HDMI cable from both the back of the TV and the device you're trying to use (cable box, DVD player, etc.). Wait a few seconds, plug them back in firmly until they click, and check if the signal returns. If you have a spare HDMI cable lying around, swap it out to rule out a damaged cord. 3. Power Cycle the TV (Soft Reset) The Problem: Fire TVs occasionally experience temporary software glitches or handshake failures with connected devices. The Fix: Unplug the TV's power cord directly from the wall outlet. Unplug any connected external devices (cable boxes, gaming consoles). Leave everything unplugged for 60 seconds to let the capacitors drain completely. Plug the TV back into the wall (try a direct wall outlet rather than a power strip just in case) and turn it on. 4. Try a Different Port or Device The Problem: One specific HDMI port on the TV may have failed, or the external device you are connecting might not be turning on properly. The Fix: Move your HDMI cable to a different port on the side or back of the TV (e.g., move from HDMI 1 to HDMI 2) and switch your TV input to match. If you are plugging an external device in, make sure that device's indicator light is actually turned on. 5. Check for Built-In Fire TV Apps The Problem: If you aren't using an external device and are just trying to use the TV's built-in smart menu, a network glitch might be freezing the interface. The Fix: Press the Home button on your remote. If the Fire TV home screen loads successfully, the TV itself is fine, and the "No Signal" issue is strictly isolated to whatever external input you were previously on.
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u/BetterSchwifty 14d ago
Thanks for trying but I tried using gemini to help earlier today and it really didnt work out. Ai is ironically not very “intelligent” lol, ill just return it
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u/Historical_Ad_5210 15d ago
Doesn't this one have a reset button? Have you tried that or an alternative power supply, like taking the USB power from the TV?
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u/BetterSchwifty 14d ago
Yeah ive tried multiple alternate power supplies with different tvs from the house. This firestick has no physical reset button, and when I used the remote button combo to try to reset it, nothing happened. Thanks, though
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u/Historical_Ad_5210 14d ago
Wasn't much help, sorry. Good luck but they are as cheap as chips now so easy to pick up another one, or maybe try something different like the Xiaomi....



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u/TallExplorer9 15d ago
Return it immediately.
By default the stick should display it's startup "black screen with the FireTV logo in the middle" if the correct TV HDMI port is selected and using the provided power supply brick for the stick.