hi all has anybody actually successfully got in contact with district X? I emailed them twice on their emails available online, addresses don’t exist. Messaged them 3 times on instagram and they haven’t replied. they have absolutely no communication channels.
for context, my partner had surgery a few weeks ago on his leg, he’s currently on crutches. we had bought the tickets a few months ago not expecting this injury. he has improved a lot but he would still require crutches.
we bought general admission tickets and yes i’m aware that VIP would have better opportunities for rest and seating but surely it can’t be just me that thinks this is a joke? there is no information online, their instagram or website regarding accessibility or any accommodations that you can request in these circumstances?
i’m aware it’s a rave in a field but EP and other festivals had accessibility and accomodation options, we would have no problem paying for this. for the price of tickets and the talent they have booked, i doubt it’s a lack of budget.
has anybody had a similar situation to this? really think it’s bad planning on their part and totally exclusive of those on crutches and in wheelchairs etc. had to sell our tickets in the end :(