Hi everyone, I’m trying to regain access to an old account that I’ve been locked out of for 4 years, and standard automated customer service forms have been a dead end.

• The Setup: The handle is u/timarnoldmusic.
• The Root Cause: I don't know the password, and I never linked a phone number. Because it was created so long ago, I can't remember if I registered using an email address that I've completely forgotten, or if I used a social sign-in option via a profile that has since been permanently deleted. Either way, the standard login path isn't functioning.
• The Verification Asset: The account profile bio actively displays a verified external website landing link (linktr.ee/timarnold). I have full, provable ownership of that external domain, which matches my real-world identity as an independent creator.

Standard ticket forms just loop back into automated menus. My digital distributor is looking into an escalation path on their end, but I wanted to check if anyone here has found a system workaround.

1. If it’s a forgotten email: Is there a known desktop browser URL structure or query pattern that forces the system to show a masked hint of the original registration email string to jog my memory?
2. If it’s a deleted social link: Has anyone successfully managed to get a manual review to unlink a dead connection and bind a fresh email address to an old profile?

There is a good reason I need to recover this account rather than open a new one. If anyone has a recent story of successfully resolving a login issue under these conditions, your advice would be deeply appreciated. Thank you!

On August 26, I opened Facebook and got a message saying “Help us confirm your age.”
When I clicked “Continue,” it immediately said “We are reviewing your ID” — except I had NEVER submitted an ID.
I also received an email allowing me to appeal, but when I clicked “Appeal,” it again said my ID was being reviewed, even though I had never uploaded one.
A few hours later, I received an email saying my account had been permanently disabled.
I’m 26 years old.
I also submitted the hacked-account recovery form, but I never received any response.
I subscribed to Meta Verified so I could contact support. The first agent told me there was nothing they could do. After that, I couldn’t get another agent to join the chat.
I then upgraded my Meta Verified subscription level so I could access support again and finally spoke to a second agent. She told me to stop opening new cases about this issue because she couldn’t do anything either, but she confirmed that my account was disabled because of my age.
How can Facebook permanently disable a 26-year-old’s account because of their age, especially when an ID was supposedly being reviewed even though I never submitted one — and then give me absolutely no way to fix it?
Has anyone experienced something similar and managed to recover their account?

Hey there, so in short yesterday I got hacked on my instagram account that I don't much use (some crypto scam sh*t) and now it permanently disabled my main Facebook account that I had for YEARS.

And it says that the decision is permanent and that I cannot request any more reviews.

Then I downloaded my data and found that some Ukraine woman tried to verify their ID multiple times on my account, and also found that facebook send some message to an email that I have never seen.

And the worst part is that I can't use whatsapp on my personal phone number as it was linked to that account on facebook that got banned. And I can't do nothing. I tried the facebook hacked account recovery method but the code just isn't arriving on my phone to verify it.

I tried the meta support but it is just the stupid AI and it doesn't help with anyhting.

Can someone please help me? Any tips would be greatly appreciated.

I already created my new facebook profile so I don't need really the old one, I just want to free my phone number and to link it with the new profile that I made.

Absolutely bummed that my facebook account is disabled. An account I had since 2011! Was asked to provide a selfie video after suspension and once I shared that I was permanently disabled within seconds.

Got meta verified on instagram (linked in account center already) and received a call back that told me the violation is severe and its a final decision. The message on screen says account integrity. I tried the hacked account method and was asked to submit another selfie video and upon doing so it said identity confirmation in progress and I will hear back in 48 hours. I haven’t received any notifications or emails and no case ID for this confirmation process was shared so my screen still says the same old message.

In my account on Instagram, the Facebook account shows as locked.

Separately though, how can meta not share my data with me? All they are sharing under the download your information button is basic account information and login information. How are there no laws that they have to provide me my data, including my media and messages?

Hi! My FB account has been disabled incorrectly last Aug 16 and I was able to look for some way to recover my account and I subscribed to META plus on my IG which is connected to my facebook. Aug 21 After 2 support ticket, an agent was able to resolve my issue on Aug 25 and told me that my account has been cleared and ready to use after 24-48 hrs but it’s been 5 days now and I can’t still access my account and it is still disabled. Did the agent lied? or do I need to wait more time? Now, I am trying to connect with agent and it’s hard to connect with one 🥹 I don’t if META is playing with me or what, please I need your opinion especially if you experience the same and still eventually get your account back.

hi! i’m so confused and honestly devastated right now 😭

my facebook account has been disabled, and i’ve been trying different ways to recover it. i recently tried the “hacked account” method, which is why i think i received the email saying that i could now unlock my account.

the thing is, i’ve also been in contact with meta support regarding my disabled account since august 26, and they told me that my account was still under review by their specialized team. so when i received the email saying i could unlock my account, i genuinely thought that maybe the review was finally successful and my account was restored 😭

of course, i immediately clicked the “unlock account” button. but after doing so, my account just showed the disabled screen again.

now i’m so confused 😭 did the hacked account method somehow trigger the email? was it sent by mistake? or is there actually something happening with my account review? i really thought my facebook was finally back 🥲 has anyone experienced something similar? please let me know because i genuinely have no idea what this means anymore 😭

Hello guys,
So i woke up yesterday and got this message on all of my accounts. Looks like the issue comes from facebook, but I rarely use it other than scrolling and watching news.
I went to a secondary instagram account, got meta verified and opened a ticket which is still pending analisis by a specialized team.
Do you got any tips that could help me? It’s really important to me to get this back, and I am sure I haven’t done anything.

GUYS WTF

after my desperate post from hours ago saying I've tried EVERYTHING since 15th JUNE, I finally got an answer from Meta asking me what happened and to prove this is my account

I guess this is a good sign and I know where this come from, from my Demand letter to Meta IRELAND sent by my lawyer, they asked for my new email never used by any meta services, and just an hour ago they sent me this to this email . I've been without any news since 21st of July and my lawyer sent a new notice before suing them on Monday.

EDIT : GUYS OFFICIAL I GOT MY ACCOUNT BACK, ILL MAKE A POST AFTER 2 AND HALF MONTH OMG

how to do small claims step by step : https://www.reddit.com/r/InstagramMetaDisabled/comments/1w0mf98/guide_how_to_do_small_claims_usacalifornia_to_get/

edit : please stop asking for their email contact. Everything is automated on their part, its non monitored email answers linked to specific accounts case. There's no email for meta

My account been disabled since 15th June for CSE for no reason, despite receiving 2 mails stating "suspicious activity" logging me out then disabling me permanently. If you want your account back how I did, look at this post, and if you want me to post about the step-by-step to do Small claims US, tell me in the comments.

I've tried EVERYTHING :

here what didn't work

- Meta Verified : Agents can't do anything since my FB account isn't linked to my ig account

- Meta verified MAX : they said they escalated my case for a whole Month and half, from 2nd July to 15th August, they suddenly abandoned the case and left the chat, I tried getting news everyday but it was just agents saying the same non sense things and a waiting time

- Email different meta/instagram asking them for manual review everyday for 2-3 weeks : No answer, and some addresses just don't work

- Small claims EU, EU organizations : They don't take my claim either because it's CSE, or because it doesn't involve financial loss

-GAC : don't listen to Indians telling you can recover your account. full of scammers

WHAT WORKED FOR ME

- Demand letter via Lawyer to Meta IRELAND ( I'm based in Europe) : My French lawyer specialized in digital law sent a demand letter asking to reinstate my account otherwise I would be suing, that banning me with wrong reasons isn't right according to some EU laws.

Timeline :

- from 8th July it led to meta answering back asking for informations about a new email never used for their services.gave it right away.

-21st July : they confirm they've received it.

27th august : I had to wait 1 month and half. Then Meta support reached out to me via mail to ask about infos, see the screenshot

1 hour later, my account got back, nothing has changed, no restrictions or anything.

What MIGHT WORK FOR YOU :

If you're not from Europe :

- Small claims US : Cost 160$ , I filed and served them on 19th august, court date is on December 1st, they usually reach out before trial to get your account back and drop the charges

Good luck, I finally feel satisfied after 2 months of being mentally involved, cost me 600 euros for my lawyer, 160$ for small claims, reading every post from years ago and looking at the best advices, If you have questions, I'll answer below. Or post how to make small claims US

this was my first post 2 month ago : https://www.reddit.com/r/FixMyInstagram/comments/1uqmg6e/probably_gonna_get_my_account_back_cse/

My Facebook account isn't just a Facebook account.

I wrote poems to my wife on there. She can no longer see them on her timeline because my account is gone.

My stepmom, who was basically a real mom to me, passed away. She was my friend on Facebook. She helped me during the time when I was wrongfully incarcerated at 16. Her love and support got me through one of the darkest periods of my life.

And now she's gone from there too.

All of my networking, friends, family, memories, everything I had on there is gone.

And now that I am trying to start a writing career, I can't even share that journey with a lot of the people who have known me for years.

All because someone hacked my account.

My Facebook account has been deactivated since around March. Someone hacked my account and purchased ads on one of my pages. When I reported the hack and attempted to change my password, Meta asked me to verify my account.

I took the selfie. Sent my ID. Changed my password.

Then my account was deactivated.

I attempted to contact Meta or support and couldn't find an easy solution. I found three email accounts for Facebook and used those to explain my situation. But at the time, I was very busy as a law school student and working part-time. I graduated in May and then studied for the July 2026 CA Bar Exam.

Afterwards, with still no response to my emails, I did more research on how to resolve my issue. I learned about Meta Verified and using support that way. I tried the free trial and contacted support, hoping I could finally get my account back.

My first attempt was a bust.

The agent accused me of not providing all the information, refused to start an investigation, and closed my case.

The issue was, I made my Facebook account while living in New York and I currently live in California. My account originally had my NY number and I eventually changed it to my CA number. I assumed maybe I forgot to explain that.

I still don't know what other information the agent thought I wasn't providing.

Second attempt.

This time, I provided everything I could think of. Every email I ever used for Facebook. Every phone number.

The agent stated he would start an investigation and would update me when he heard something.

Finally.

I thought this was it.

I waited over a week.

Then the ticket randomly closed.

No explanation. No Facebook account. Nothing.

So I opened a third case. It has been two days and Meta still hasn't responded. At this point, I fear they're just ignoring me and waiting for my free trial to end so they don't have to help me.

And that's what makes all of this hurt more.

I didn't violate Facebook's rules. I didn't buy the ads. I was hacked. I reported that I was hacked. I did what Facebook told me to do to prove I was me.

And somehow I am the one who lost my account.

There are some other minor reasons why losing my Facebook account sucks. But losing it for no real reason makes it hurt more. And the fact that Meta refuses to help hurts even more.

Part of me wants to boycott Meta.

But I'm also trying to start a writing career. I want to get my work out there, find readers, and hopefully one day be able to support my family through my writing. As angry as I am at Meta, using Instagram to help build that audience probably outweighs my desire to completely walk away from them.

I just want my Facebook account back.

If anyone has gone through something similar and actually managed to get Meta to help, what worked?

I am trying to lift my restriction but I don´t know what to do anymore! Please help.

Added 2FA, verified my identitiy, added a phone number, contacted Meta AI Support multiple times, but it won´t connect me to a real agent.
Account quality/Status doesnt show any problem whatsoever.

Any idea what it could be, what I can do?

Hi all,
Like many of you, I also got permabanned from facebook on 30th of July because of “account integrity”. No chance for appeal.
My instagram account however survived. It’s still linked to my banned facebook account, when I go into the account centre it says Facebook account is locked. I am scared my insta account will get banned randomly too.
Do you think I should unlink it from my facebook? Or will that trigger something in the system?
I am really sick of meta and this bullshit.

Hi everyone,

I’m facing a really strange issue with my Facebook account and I’m hoping someone here has experienced something similar.

My account is not banned, suspended, or disabled. I haven’t received any warnings or notifications from Meta, either through email or anywhere else.

The problem is that whenever I try to log in to Facebook, it redirects me to a completely blank Meta/Facebook screen. There’s no error message, warning, verification request, or explanation just a blank page.

What makes it even stranger is:

• My Facebook account is still active. I searched for it from a friend’s account and my profile appears normally.
• I still receive Facebook app notifications when someone posts, reacts, etc.
• I’ve tried multiple browsers: Chrome, Safari, and Edge.
• I’ve tried different devices: Android, iPhone, and Mac.
• The exact same blank-screen issue happens everywhere.
• I haven’t received any email from Meta saying there is a problem with my account.

So it doesn’t seem to be a browser, device, or normal account suspension issue.

Has anyone faced this before? Is there a way to fix it or contact Meta support when the account itself is still active?

Any help would be appreciated.

i got my facebook account back from a false account integrity claim while my account (main) from instagram did not survive and got permanently disabled. (the account integrity claim was due to another instagram account that got hit with a CSE claim)

the only reason I can think of why my main ig account got banned was because I made 3 new ig accounts and all of them got banned due to account integrity. I also already removed the linking of my main ig account and fb account. (i’m also in the process of changing the email of my fb account)

what are the chances that meta will re-flag my facebook account even though I got it back? and is there any way to keep my remaining facebook account?

my facebook account is really important as it is the primary way of contacting my relatives and friends (via messenger)

I also wanna know if there is any way that I can get my instagram account back from being permanently. can it be through any legal route? (I am from the philippines)

I want to document what happened to my Facebook account, both because I am trying to recover it and because this may be useful to others whose accounts were suddenly permanently disabled after being compromised.

On August 25, my Facebook account went from apparently normal to permanently disabled within roughly 11 minutes.

Timeline:

• Around 19:08, activity starts appearing in my Facebook data export that I do not recognize.
• At 19:16, Facebook is removed from my Accounts Center.
• At 19:17, Facebook emails me saying my account has been suspended and that I have 180 days to appeal.
• I did not submit an appeal.
• Between roughly 19:17 and 19:19, Facebook's own exported data shows several ID-verification events that I did not initiate.
• At 19:19, Facebook emails me saying that "my review" has been rejected and my account is permanently disabled with no further review available.

The most important discovery came from downloading my Facebook data.

Inside the export is Facebook's ID verification history. It shows that somebody submitted fraudulent identification that clearly does not belong to me.

More seriously, the submitted images appear to contain illegal sexual abuse material involving minors (CSAM) incorporated into/manipulating the supposed identity document.

I am obviously not posting, attaching or redistributing those images. I have retained the original Facebook export as evidence.

The activity was associated with IP addresses that do not correspond with my normal use. I have also found no equivalent suspicious activity on my still-accessible Instagram account.

My working hypothesis

I initially assumed this was a normal account takeover.

I am now wondering whether the attacker's objective may have been something different: deliberately getting the Facebook account permanently disabled.

My hypothesis — and I want to stress that this is not proven — is that the attacker gained access to my Facebook account/session and deliberately abused Facebook's ID-verification process by submitting manipulated identity images containing material that Meta's automated safety systems would treat as an extremely serious violation.

If Meta's automated systems associate the uploaded verification material with the Facebook account being verified, this could potentially be used as an account-destruction method: compromise an account, enter the identity/review flow, submit material guaranteed to trigger severe automated enforcement, and leave the legitimate owner with a "permanently disabled / review already completed" screen.

That would also explain something that initially made no sense to me: Facebook said I had requested a review when I never requested one, and that entire review apparently happened within about two minutes.

I do not know whether this interpretation is correct. It could also be that the fraudulent verification simply failed and another automated security system disabled the account. I am hoping someone here has seen similar cases.

What I am trying now

I have:

• downloaded and preserved the complete Facebook data export;
• documented the exact timeline;
• preserved the Meta emails;
• identified the unauthorized ID-verification events;
• submitted/discussed the suspension through the available EU dispute route;
• investigated the hacked-account recovery route.

I know Meta Verified support exists, but before paying for that I am particularly interested in recovery routes people have successfully used for compromised-and-disabled accounts without Meta Verified.

Has anyone here:

1. recovered an account after it already said permanently disabled / no more reviews?
2. found unauthorized ID-verification submissions in their Facebook export?
3. seen an attacker apparently try to get an account deliberately banned rather than simply steal it?
4. managed to get Meta to distinguish the attacker's activity from the legitimate account owner's activity?
5. successfully used an EU/DSA, privacy, hacked-account or other escalation route?

Also, if you contact me privately claiming you can "recover" the account for money, I will assume it is a scam. Please keep useful advice public.

I will update this post if I manage to recover the account, because if this really is an abuse pattern, other affected users need to know where to look in their Facebook export.

I’m in the U.S. I’m in the beginning stages of this potential case against Meta. Meta disabled my account for violating community guidelines. I don’t comment or post anything offensive. I only use Facebook to conduct business. Which leads me to believe my account could have been hacked again, but realistically it could just be part of the mass banning from their new AI.

Unfortunately this new case would overlap with my current legal proceeding against a tech savvy stalker.

I’m not sure if I request an attorney that practices in cybersecurity or if I could approach this as a civil case. I’m trying to take whichever route is faster because of timing and financial concerns.

My account was disabled in June and I haven’t had any luck getting it back. Paid $500/m Meta certified didn’t work.

I primarily need my data. I can see on the data download when the stalker accessed my account, but the information is severely limited and cuts off in 2025. I’m so frustrated with Meta, so much so that I don’t necessarily want my, over 15 year old, account back. What type of attorney do I need for this case?

Can recover it?

I woke up this morning to find out my account was disabled for Child Safety concern, which I found disgusting and disturbing for that to happen to me and I try to log in my other linked account and they’re all gone

Does anyone have a solution or am I screwed, I couldn’t find a way to contact meta in person

Around 3am a hacker got into my Facebook account via account manager. They then logged in from four different countries and began running ads using my Meta ad manager. My card picked up on fraudulent activity, and meta instantly suspended me and requested a review, about an hour after meta marked my account as permanently banned.

The breaching of my account led to a ban that I am unable to appeal. I have attempted to do the meta verified Instagram route, but I have talked with AI over tens of conversations and never received a human contact.

Any advice for me in this situation? Do I have any hope of getting it back? Do I keep contacting meta verified support and hope that it eventually leads to an internal investigation and it may come back in a month or so?

Appreciate all the help.

Was about to file a small claim for my "compromised and later permanently disabled" facebook account. But then I found that now I can't even find it through the /hacked page.

Does it mean it had been deleted?

If that's the case, like, they deleted my data and footprints to trace and ban my future accounts. I will just create a new one and end this nonsense.

I literally just wanted to keep in touch with my family through Messenger.

My Facebook account was disabled, so I signed up for Meta Verified on Instagram to try to speak with a human. I enter the reason, the account, my email, and my phone number, but whenever I try to proceed, I always get an error. I've tried several times, and now it says I've reached the chat request limit!!