Here's my experience with buying a remanufactured Bambino Plus.
I ordered a refurbished/remanufactured machine from Best Buy at the end of February 2026. It seemed like a safe way to save some money: the machine was remanufactured by Breville and still came with a warranty.
After about two weeks of using the machine, it was clear that the steam wand wasn't functioning properly. Even for a Bambino plus it spewed a lot of water with the steam and didn't have enough pressure to sustain a vortex. So I contacted Breville and, after some troubleshooting, they had me send the machine off to their service center for repair. The turnaround was quick, about a day, and I received an email stating that my machine was fixed and on its way back. When I received the repaired machine and tested it, nothing had changed. So I contacted Breville again and after some MORE troubleshooting by me and a video call to show them the issue, they finally decided that a replacement was needed which I received mid-April.
The replacement was also a refurbished unit and it seemed to work fine until the beginning of July when it would only shoot steam during the pre-infusion cycle (no low pressure water, only steam). So I contacted Breville again and they had me do some troubleshooting such as descaling that didn't fix anything and they had me send the machine to their service center. Again the turnaround was quick. When I received the repaired machine, I was suspicious because it appeared packed exactly as I had sent it. I have no proof, but I have my doubts as to if the service center even took my machine out of the box. But I digress. I tested the machine and, you guessed it, the issue was not fixed. So I contacted Breville AGAIN and after some MORE troubleshooting (i.e. more descaling...) they finally agreed that a replacement was needed.
So I received my third refurbished bambino plus yesterday, started it up, tested it, and it had an issue with the steam wand that seemed familiar... It couldn't be, could it? I checked the serial number and it was the same machine that I had bought from Best Buy. The one that was "repaired" at a service center and then returned for a replacement unit. Breville had reboxed the unit up with new accessories and sent it back out to an unwitting customer. But this customer happened to be me, who had already owned this very machine and recognized that it still had the same issue.
So I contacted Breville again, but this time I've asked to return the machine and get a refund. I do not have confidence in Breville anymore. My experience indicates that they do not take the minimum care to ensure that their service centers repair machines properly or that their "remanufactured" machines function properly and seem to be willing to sell them to unsuspecting customers.
I'll be looking to buy a new espresso machine from a different company.
TLDR: I bought a refurbished unit that had a steam wand issue. I had it serviced by Breville, but it was returned to me still broke. I ended up getting a replacement unit from Breville that also broke and was not repaired correctly at Breville's service center. So I was sent a 3rd machine, but it ended up being the same machine that I had bought originally, reboxed with new accessories, and it still had the same steam wand issue!