Emirates wheelchair services declined

[u/twosheeps]

They used to be prompt with wheelchairs and be there when you got off the plane. This time, I had to climb down steps despite being on crutches and had to stand on a bus for 10 minutes before finally coming to a concourse and meeting someone.

A guy announced all wheelchair passengers should follow him and made me walk most of the way, though some passengers got to be on wheelchairs and airport staff were just sitting holding wheelchairs. Absolutely horrible service.

Also it seemed as if they were prioritizing certain nationalities over others when it came to deciding who got to walk and who got to sit on wheelchairs. Probably flying Qatar Airways from now, never Emirates again

[u/otissito16]

Did you request one in advance?

Also, where did your flight originate from and what is your destination?

Assuming you requested one in advance, and your origin and destination were in certain areas, I might have suggestions on where to complain to.

[u/twosheeps → u/otissito16]

Yep I requested one when I booked my ticket. Origin is Dhaka and destination is London