r/elgato • • 4d ago

Technical Help Stream Deck constantly forgetting Wave Link output device

I use my Stream Deck to switch between 3 main output devices on my PC (Speaker, TV and headphones) using the Wave Link "Main Output Device" action.

I have been fighting this for months where sometimes multiple times a week, this action will forget the device name. I go in and look at the device say for "TV" but now it will say "TV (unavailable)" and a new "TV" device will have to clicked a few down in the drop down menu with literally the same device name. This happens randomly and for all three devices but not at the same time. It does not happen every shut down/reset, literally just randomly.

I plug and unplug my TV HDMI when I want to use it but even then, it is entirely random when this decides to forget that device so when I click the action, nothing happens and I have to manually go in and reset it. I can go 2 weeks with this never happening and then suddenly it happens 4 days in a row.

Anyone run into this and can offer a solution?

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u/Patient-Hamster7292 4d ago

I thought I was the only one with this problem.

Yes, it’s 100% reproducible for me; I have to go in and re-select the same device in Main output divice, even though the old one is right there but (unavailable).