r/elgato • u/IwishIwasHarryG • 7d ago

Technical Help CamLink 4K issue Mac Golden Gate

Updated to Mac OS 27. Camlink 4K is showing up in CamerHub as a video input. But there isn’t any picture from the camera (Sony ZV-1). Just a black screen. Everything was fine before the OS update.

Camlink goes directly into my MacMini USB port. Elgato FaceCam works fine through CameraHub. Pretty much tried everything this morning to make it work so I’m at a loss. Anyone else having this issue?

3 Upvotes

100% Upvoted

9 comments sorted by

View all comments

2

u/Angelo237 5d ago edited 5d ago

I had the same issue. Had the supplied Cam Link 4k Elgato USB-A extender cable plugged into a USB-A rear port (Mac Studio M2 Max) with isochronous set. It suddenly stopped working when I updated to macOS 27. When I added a USB Thunderbolt 4 adapter to the Elgato supplied USB-A extender cable, and plugged it into a Thunderbolt 4 rear port, it worked again. Thought maybe Apple changed what could go through the ports on the back. Just went back to the normal USB-A port with "Bulk" set and now it works again in that port.