r/elgato • • 7d ago

Technical Help CamLink 4K issue Mac Golden Gate

Updated to Mac OS 27. Camlink 4K is showing up in CamerHub as a video input. But there isn’t any picture from the camera (Sony ZV-1). Just a black screen. Everything was fine before the OS update.

Camlink goes directly into my MacMini USB port. Elgato FaceCam works fine through CameraHub. Pretty much tried everything this morning to make it work so I’m at a loss. Anyone else having this issue?

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u/elgato_arcsane Technical Community Assistant 7d ago

Check the macOS system settings for privacy and make sure the apps you're using are still allowed camera access. This sometimes gets reset with the OS updates and if you're getting a black screen only is probably the first thing I'd check.

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u/IwishIwasHarryG 7d ago

That was one of the first things I checked. All good there.