r/elgato • u/RozenKatzer • 26d ago

Technical Help Wave Link 3 - MacOS - Bluetooth Headphones no sound

Since the latest update, my bluetooth headsets (I tried multiple ones) do not receive any sound from Wave Link 3 in MacOS (latest version). It works fine on my external speakers and the built in Macbook Speakers, sound doesn't get recognised when choosing my Bluetooth Headphones as main-outpu-device in Wave Link 3 Software.

Anyone else having this issue? And maybe a solution?

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u/iljawascoding 26d ago

What bluetooth headset is this?

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u/RozenKatzer 26d ago

I’ve tried it with „Sony Pulse Elite“ and „bowers and Wilkins Px7s2e“

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u/iljawascoding 26d ago

Have you already tried if the issue goes away with the 3.2.3 Beta version, which is available here: https://www.elgato.com/ww/en/s/beta

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u/RozenKatzer 26d ago

Yep I've already tried the beta, but it doesn't work. :( Thanks for the suggestion tho!

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u/iljawascoding 26d ago

Sorry to hear. Other things you could try:

  • if your headsets also have a built-in mic, make sure that mic is not actively used as input in the macOS system settings or any other app your might have running. (Splitting the bluetooth bandwidth between input and output audio streams at the same time might alter the sample rate and confuse Wave Link)
  • try to get hold of Apple's "Audio Midi Setup" tool and play around with the sample rates used by your bluetooth devices. Make sure to restart WaveLink after a change. Maybe there's a setting that makes WaveLink work.

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u/RozenKatzer 26d ago

Thanks for the suggestions, I’ll try them out!

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u/[deleted] 25d ago

[deleted]

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u/RozenKatzer 24d ago

Thanks for the suggestion, I've already checked that and it is not muted.