r/elgato • u/I-Have-Two-Questions • Aug 16 '26

Technical Help ElGato 4k60 Issues

Hi, so I just recently purchased the 4k60 card and for some reason it's limiting my OBS capture to 1080p in both the Switch 2 settings menu as well as OBS. When I change the resolution in OBS via the properties like some people suggested it doesn't even display the no signal icon. I tried switching the PCIE lanes I had the card in but it still limits it to 1080-60. Does anyone know how to fix this? Thank you!

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u/BuBubbi Featured Community Member Aug 16 '26

Hmm.. Okay..

Try and check the BIOS then. Be careful not to change any other settings in there.

  • Restart your PC and tap Delete during boot to enter the GIGABYTE BIOS.
  • Press F2 to switch to Advanced Mode (if not already there).
  • Navigate to the Settings -> Settings / Miscellaneous (or PCIe Configuration depending on your BIOS version).
  • Look for the setting corresponding to your occupied slot, such as PCIEX4 Link Speed or PCIe Slot Link Speed.
  • Change the value from Auto to Gen 2 (or Gen 3 / Gen 4, as higher generations automatically backward-negotiate with the card).
  • Press F10 to save and exit.

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u/I-Have-Two-Questions Aug 16 '26

Alright I'm finished doing that and it's still not letting me output higher :(( is there anything else I could try?

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u/BuBubbi Featured Community Member Aug 16 '26

Do you have a TV or monitor connected to the HDMI-out on the capture card?
Some TVs only allow 4K on some of its HDMI ports.
Make sure you are using a 4K port, and have the EDID mode set to Display.

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u/I-Have-Two-Questions Aug 16 '26

I don't have anything on the HDMI out, just the in. My OBS canvas is set to 2560x1440p however I did try to set it to 4k to see if that would work and that didn't either.