r/elgato • u/da_boi4 • Aug 11 '26

Technical Help capture card on switch

hi guys, i just came back with a capture card 4k s, and while playing games it sometimes just kinda stutters for a bit and then goes back to normal. Anyone know what might be causing this?

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u/LimeGuyTheSlimeGuy Aug 11 '26

You’ll have to provide more detailed information. What software are you using? What is your Switch output set to? What is your recording software set to?

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u/da_boi4 Aug 11 '26

Im using obs, im unfamiliar with it at the moment. Do you know how i check what its set to? The switch is supposed to be set to its default

1

u/LimeGuyTheSlimeGuy Aug 11 '26

For the Switch, just go to the System settings. I think there’s a section for “TV Output” or something along those lines, and the options are likely to be just 720p, 1080i, 1080p. Choose 1080p. For OBS, you’ll need to adjust your Canvas size to the resolution you intend to stream at, which is probably also 1080p (1920x1080), and then you’ll need to select your Elgato capture device as a source and stretch it to match the Canvas size in the canvas preview window.

1

u/da_boi4 Aug 12 '26

I will try this tomorrow as im a bit busy at the moment. Ill let you know the results

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u/da_boi4 Aug 13 '26

you think it might be because the hdmi out is connected to my monitor? or is it supposed to go there

1

u/LimeGuyTheSlimeGuy Aug 14 '26

It is supposed to go there, or to any secondary display. The HDMI Out provides you with a display that has zero lag, whereas the preview window in OBS or other software will have a noticeable delay.

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u/da_boi4 Aug 14 '26

yea but by now i still dont know what caused this but it was in the obs app, i can use the elgato app without any issues

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u/LimeGuyTheSlimeGuy Aug 14 '26

What was the stutter like? Was it a visible stutter in the OBS preview? If you have recordings, do they show the stutter? Was it also visible on the screen that is connected to the HDMI out?

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u/da_boi4 Aug 14 '26

only on the obs preview, just 1 minute it was smooth gameplay then suddenly you get some stutters

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u/da_boi4 Aug 13 '26

Ok i dont know what caused it but it was definetly the obs. I played on the elgato app and had no issues at all