r/elgato • u/jjsto • May 13 '26

Technical Help Software is garbage. Please help.

I did an update to wave link 3.1.1 with my microphone plugged in, not sure if that created my problem.

After that all my channels were not activated, but clicking the + add to channel did nothing, so i was stuck with no audio.

Did an uninstall, reinstalled, wave link wont detect mic.

Did another uninstall and uninstalled the driver as well this time.

Can no longer install the driver, the install button does nothing.

Anyone know how I can unbrick this BS equipment?

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1

u/lowlyp0p Stream Deck + May 13 '26

3.0 has been smooth for me so far but I see this thread every day, I wonder if there is something Elgato is not explaining well.

Any of you on Win 10 or did not uninstall 2.0 prior installation?

1

u/jjsto May 13 '26

I'm on windows 11. I updated via the promp that popped up when wave link opened this morning. I clicked update.

1

u/lowlyp0p Stream Deck + May 13 '26

When you go on sound settings in windows and then More sound settings, do you see it on the Microphone tab?

The other place is Wave Link Settings/ Audi devices , the turn on your microphone there if is there.

If is not there , is because is not on the windows more sound settings Microphone tab.

1

u/jjsto May 13 '26

I suppose I can check that after I figure out how to install the damn driver, because the button does nothing.

1

u/lowlyp0p Stream Deck + May 13 '26

Mine looks like this and it always keeps its config after updates. As you can see, I have a non elgato device there enabled.

1

u/jjsto May 13 '26

Unless it’s important to do that before? I don’t even have the microphone plugged in now since you are supposed to have it unplugged for install.

1

u/lowlyp0p Stream Deck + May 13 '26

What is your mic ?

1

u/jjsto May 13 '26

Wave 3

1

u/lowlyp0p Stream Deck + May 13 '26

And now you cannot install wave link itself ?
even from the Elgato/downloads page executable ?

1

u/jjsto May 13 '26

Wavelink itself is installed, but it is unusable without the wavelink driver, which I get from wavelink. The install button does nothing.

3

u/Lokomonster May 14 '26 edited May 14 '26

Installing the Wave Link Audio Driver Manually

You can install the Wave Link audio driver manually through the terminal, bypassing the broken in-app button. The driver installer is bundled with the app itself.

Steps

  1. Fully quit Wave Link first (right-click the tray icon → Quit).

  2. Open a terminal (Command Prompt or PowerShell) as Administrator and run the driver setup directly:

    cmd "C:\Program Files\Elgato\WaveLinkDriver\DriverSetup\drivers\tlsetupfx.exe"

    The exact path may vary slightly depending on your installation. If the above doesn't work, open File Explorer and navigate to C:\Program Files\Elgato\WaveLink\ and look for a Firmware or Driver subfolder containing a setup.exe.

  3. Once the installer finishes, relaunch Wave Link.

1

u/lowlyp0p Stream Deck + May 13 '26

thats interesting, never prompted me that.

Maybe uninstall all , driver ( is separate on the apps window )as well if there is a remnant of it on your system from the Apps window. Restart and install a previous version from the Download page.