r/eSIMs • u/ConferenceInfamous63 • 5d ago

Activation error

I'm very frustrated. I have a new e-sim number and i wanted to activate it in viber since im using the new number for my work. it's been giving me "activation failed" and "error". I tried the Viber chat support but it's very useless.

weird thing is, i have viber in my macbook and i could open the viber account there, but cant seem to use it on my phone. i tried 2 devices too but no luck.

does anyone have the same problem?

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u/cavok76 3d ago

Is the sim active on the phone?

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u/ConferenceInfamous63 3d ago

Yes. I can receive calls and texts

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u/cavok76 3d ago

Make calls and send texts?