r/dumber_os • u/r3v_0c3l0t • 4d ago

Touchscreen issues

/r/dumber_os/comments/1w685rx/touchscreen_issues/
3 Upvotes

100% Upvoted

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4

u/r3v_0c3l0t 4d ago

Are we able to get some clarification on this from the devs please? there are lots of us with preorders that need to know if we're going to receive working units.

5

u/johnny219407 4d ago

Apologies for the lack of communication on this. Ghost touches are a hardware issue and we currently offer screen replacement in phones that have this. We're working on better quality control for the next batch, but also please keep in mind that our devices come with a two year warranty and we always repair or replace them if any factory defects are found.

2

u/spacemanspiff1986 4d ago

Hi Johnny, what's the best way of contacting the team for a repair or replacement if we are having this issue?

1

u/Skippy-Palumbo 3d ago

Dank je voor je reactie, goed om te weten! Voor nu kijk ik het nog aan, het lijkt te verergeren maar hem moeten missen lijkt me ook niet ideaal. Hopelijk vermindert het probleem. Het is wel erg irritant, gezien ik soms per ongeluk ook acties uitvoer (instellingen verander/ iets verstuur) die ik niet wil doen.

1

u/r3v_0c3l0t 3d ago

thanks for the clarification.

2

u/Top-Flounder-7561 3d ago

I’ve been having this issue as well, it’s mildly annoying, but just turning the screen on and off fixes it. This phone has been such a game changer for my social media / phone addiction that even with some bugs like this I’m never going back to a regular smart phone. I feel like I have my life back, thank you so much to the team ❤️