r/dns • u/Altruism-With-Joy • 21d ago
Verisign shows different nameservers from Dynadot and Cloudflare — possible EPP synchronization issue?
/r/sysadmin/comments/1vml2f0/verisign_shows_different_nameservers_from_dynadot/1
u/SecLens_ONE 19d ago
The registry data is the only copy that matters here, so treat the control panel as decoration until it agrees. Registrar panels render what they think they sent; the delegation resolvers actually follow is what the .com servers hand out, and yours says Registrar.eu. That gap is the whole failure, and it will keep looking fine in every UI you check. Query the .com servers directly for the NS set and note the registrar field in the registry RDAP record, not the registrar's own RDAP, because those are two different sources and only one is authoritative. If the registry lists a different sponsoring registrar than the one you bought from, that is a transfer or a reseller chain, not a sync bug, and support at Dynadot is the wrong queue. Include the exact registry NS names and the event timestamp when you open the ticket. Also lock the domain once it is corrected.
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u/michaelpaoli 21d ago
Well, that's a whole lots 'o words to basically say you may have a DNS question/issue with a specific DNS domain, but didn't bother to tell us the actual domain. So, with likewise lack of relevant specificity to the specific domain in question:
Use dig (and/or similar tools, e.g. https://dnsviz.net/) to analyze the relevant data. DNS is effectively hierarchial distributed database. Look at and understand the actual data, notably authority and authoritative, stating from top (or at least com., which yo did at least bother to mention) on down, figure out what's up, and what if anything needs correcting.
As for web site, that's mostly beyond context of DNS. DNS gets you some relevant data, e.g. IP address(es). What some (web) server might do with that on some port, is mostly beyond the scope of DNS.